Artificial Intelligence

Francisco Calderon Rodriguez

Author: Francisco Calderon Rodriguez

Unlock powerful call center analytics with Amazon Nova foundation models

In this post, we discuss how Amazon Nova demonstrates capabilities in conversational analytics, call classification, and other use cases often relevant to contact center solutions. We examine these capabilities for both single-call and multi-call analytics use cases.

Connect to Amazon services using AWS PrivateLink in Amazon SageMaker

In this post, we present a solution for configuring SageMaker notebook instances to connect to Amazon Bedrock and other AWS services with the use of AWS PrivateLink and Amazon Elastic Compute Cloud (Amazon EC2) security groups.

AWS Deep Learning AMIs: New framework-specific DLAMIs for production complement the original multi-framework DLAMIs

Since its launch in November 2017, the AWS Deep Learning Amazon Machine Image (DLAMI) has been the preferred method for running deep learning frameworks on Amazon Elastic Compute Cloud (Amazon EC2). For deep learning practitioners and learners who want to accelerate deep learning in the cloud, the DLAMI comes pre-installed with AWS-optimized deep learning (DL) frameworks […]