AWS Machine Learning Blog

Category: Amazon Q Business

Boost team productivity with Amazon Q Business Insights

In this post, we explore Amazon Q Business Insights capabilities and its importance for organizations. We begin with an overview of the available metrics and how they can be used for measuring user engagement and system effectiveness. Then we provide instructions for accessing and navigating this dashboard.

How AWS Sales uses generative AI to streamline account planning

Every year, AWS Sales personnel draft in-depth, forward looking strategy documents for established AWS customers. These documents help the AWS Sales team to align with our customer growth strategy and to collaborate with the entire sales team on long-term growth ideas for AWS customers. In this post, we showcase how the AWS Sales product team built the generative AI account plans draft assistant.

Picture-7-Feature-Image-Virtual AI Assistant using Amazon Q Business

Build a generative AI enabled virtual IT troubleshooting assistant using Amazon Q Business

Discover how to build a GenAI powered virtual IT troubleshooting assistant using Amazon Q Business. This innovative solution integrates with popular ITSM tools like ServiceNow, Atlassian Jira, and Confluence to streamline information retrieval and enhance collaboration across your organization. By harnessing the power of generative AI, this assistant can significantly boost operational efficiency and provide 24/7 support tailored to individual needs. Learn how to set up, configure, and leverage this solution to transform your enterprise information management.

Streamline work insights with the Amazon Q Business connector for Smartsheet

This post explains how to integrate Smartsheet with Amazon Q Business to use natural language and generative AI capabilities for enhanced insights. Smartsheet, the AI-enhanced enterprise-grade work management platform, helps users manage projects, programs, and processes at scale.

Maximize your file server data’s potential by using Amazon Q Business on Amazon FSx for Windows

In this post, we show you how to connect Amazon Q, a generative AI-powered assistant, to Amazon FSx for Windows File Server to securely analyze, query, and extract insights from your file system data.

Solution Overview

Amazon Q Business simplifies integration of enterprise knowledge bases at scale

In this post, we demonstrate how to build a knowledge base solution by integrating enterprise data with Amazon Q Business using Amazon S3. This approach helps organizations improve operational efficiency, reduce response times, and gain valuable insights from their historical data. The solution uses AWS security best practices to promote data protection while enabling teams to create a comprehensive knowledge base from various data sources.

Build a multi-interface AI assistant using Amazon Q and Slack with Amazon CloudFront clickable references from an Amazon S3 bucket architecture

Build a multi-interface AI assistant using Amazon Q and Slack with Amazon CloudFront clickable references from an Amazon S3 bucket

There is consistent customer feedback that AI assistants are the most useful when users can interface with them within the productivity tools they already use on a daily basis, to avoid switching applications and context. Web applications like Amazon Q Business and Slack have become essential environments for modern AI assistant deployment. This post explores how diverse interfaces enhance user interaction, improve accessibility, and cater to varying preferences.