Artificial Intelligence

Category: Customer Solutions

ByteDance processes billions of daily videos using their multimodal video understanding models on AWS Inferentia2

At ByteDance, we collaborated with Amazon Web Services (AWS) to deploy multimodal large language models (LLMs) for video understanding using AWS Inferentia2 across multiple AWS Regions around the world. By using sophisticated ML algorithms, the platform efficiently scans billions of videos each day. In this post, we discuss the use of multimodal LLMs for video understanding, the solution architecture, and techniques for performance optimization.

How IDIADA optimized its intelligent chatbot with Amazon Bedrock

In 2021, Applus+ IDIADA, a global partner to the automotive industry with over 30 years of experience supporting customers in product development activities through design, engineering, testing, and homologation services, established the Digital Solutions department. In this post, we showcase the research process undertaken to develop a classifier for human interactions in this AI-based environment using Amazon Bedrock.

How Rocket Companies modernized their data science solution on AWS

In this post, we share how we modernized Rocket Companies’ data science solution on AWS to increase the speed to delivery from eight weeks to under one hour, improve operational stability and support by reducing incident tickets by over 99% in 18 months, power 10 million automated data science and AI decisions made daily, and provide a seamless data science development experience.

Turbocharging premium audit capabilities with the power of generative AI: Verisk’s journey toward a sophisticated conversational chat platform to enhance customer support

Verisk’s Premium Audit Advisory Service is the leading source of technical information and training for premium auditors and underwriters. In this post, we describe the development of the customer support process in PAAS, incorporating generative AI, the data, the architecture, and the evaluation of the results. Conversational AI assistants are rapidly transforming customer and employee support.

How Formula 1® uses generative AI to accelerate race-day issue resolution for its IT Engineers

How Formula 1® uses generative AI to accelerate race-day issue resolution for its IT Engineers

In this post, we explain how F1 and AWS have developed a root cause analysis (RCA) assistant powered by Amazon Bedrock to reduce manual intervention and accelerate the resolution of recurrent operational issues during races from weeks to minutes. The RCA assistant enables the F1 team to spend more time on innovation and improving its services, ultimately delivering an exceptional experience for fans and partners. The successful collaboration between F1 and AWS showcases the transformative potential of generative AI in empowering teams to accomplish more in less time.

Transforming credit decisions using generative AI with Rich Data Co and AWS

The mission of Rich Data Co (RDC) is to broaden access to sustainable credit globally. Its software-as-a-service (SaaS) solution empowers leading banks and lenders with deep customer insights and AI-driven decision-making capabilities. In this post, we discuss how RDC uses generative AI on Amazon Bedrock to build these assistants and accelerate its overall mission of democratizing access to sustainable credit.

Architecture diagram showing the end-to-end workflow for Crop.photo’s automated bulk image editing using AWS services.

Automate bulk image editing with Crop.photo and Amazon Rekognition

In this post, we explore how Crop.photo uses Amazon Rekognition to provide sophisticated image analysis, enabling automated and precise editing of large volumes of images. This integration streamlines the image editing process for clients, providing speed and accuracy, which is crucial in the fast-paced environments of ecommerce and sports.

Appian Architecture diagram

Revolutionizing business processes with Amazon Bedrock and Appian’s generative AI skills

AWS and Appian’s collaboration marks a significant advancement in business process automation. By using the power of Amazon Bedrock and Anthropic’s Claude models, Appian empowers enterprises to optimize and automate processes for greater efficiency and effectiveness. This blog post will cover how Appian AI skills build automation into organizations’ mission-critical processes to improve operational excellence, reduce costs, and build scalable solutions.

Building the future of construction analytics: CONXAI’s AI inference on Amazon EKS

CONXAI Technology GmbH is pioneering the development of an advanced AI platform for the Architecture, Engineering, and Construction (AEC) industry. In this post, we dive deep into how CONXAI hosts the state-of-the-art OneFormer segmentation model on AWS using Amazon Simple Storage Service (Amazon S3), Amazon Elastic Kubernetes Service (Amazon EKS), KServe, and NVIDIA Triton.