Customer Success Stories
Discover how customers across industries increase agility, optimize costs, and accelerate innovation using AWS and generative AI.
How AWS empowers customers using generative AI
Smartsheet improves productivity, onboards new hires more quickly
Learn how Smartsheet created a Slack chatbot app powered by Amazon Q Business to help their employees get answers faster.
Propulse Lab accelerates customer growth using AWS and generative AI
CEO Alienor Carre-David and CTO Jeremy Legrand talk about innovation and competitive advantage in the AWS Cloud, and how the company can optimize customer services without losing the human touch.
iFood moves faster, lowers costs, and improves the chat experience
Learn how iFood is using generative AI instead of traditional machine learning to quickly build a virtual waiter.
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General Public Services
Contra Costa County District Attorney's…
United StatesThe Contra Costa County District Attorney's Office works to prevent crime, seek justice, and enhance public safety for the residents of Contra Costa County, California. The office needed to create a new solution to automate sensitive data redaction to comply with a new state Race-Blind Charging mandate. To meet this requirement, the office worked with the AWS account team and AWS Partner ScaleCapacity to build an AI-driven Race-Blind Charging solution on AWS. With this solution, the District Attorney's Office achieved compliance in six months, can now automatically redact sensitive data from case documents, and can thoroughly test and deploy any new redaction rule changes in less than a week.
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Financial Services
MarketReader Launches Its Real-Time Market…
United StatesMarketReader is an artificial intelligence (AI) analytics platform providing the financial sector with data-driven explanations of real-time asset movement. During development, MarketReader experienced delays in data delivery and received incomplete datasets from its initial data provider—which reduced the quality of the platform’s insights. To launch its differentiated product, the MarketReader team moved to cloud-based data solutions from AWS Partner Nasdaq, hosted on Amazon Web Services (AWS), to obtain direct access to high-quality, real-time market data for all US-listed securities. This approach elevated MarketReader’s US market coverage, increased data delivery time by 98 percent, and helped the platform go live within eight months. MarketReader now delivers timely, accurate insights. It publishes a daily newsletter in only seven minutes, driving customer engagement and expanding the newsletter’s reach up to 400 percent beyond MarketReader’s current client base.
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Healthcare
NHS Midlands and Lancashire Launches…
United KingdomNHS Midlands and Lancashire (NHS ML) supports nine Integrated Care Boards (ICBs) across England from its bases in the Midlands and North West, providing the high-quality transformational and back-office support they need. Using traditional methods for all patient contact was time consuming, ineffective, and expensive. The NHS ML Referral Management Centre chose AWS Partner Digital Space to migrate its patient contact center to Amazon Web Services (AWS) and deployed an automated multi-channel approach to patient communication and engagement. The innovative digital transformation of its patient waiting list management reduced waiting lists 9–14%, depending on specialty.
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General Public Services
Accelerating Semantic and Similar Search…
AustriaMANZ, an Austrian company that provides information services for legal and tax professionals, sought to revolutionize how its registered users searched its vast repository of legal documents. With over 300 million documents in its database, MANZ aimed to implement a cutting-edge solution using vector embeddings to enhance similarity searches and uncover deeper connections between documents. In collaboration with AWS Partner tecRacer Consulting, MANZ developed and successfully deployed a powerful solution, which reduced deployment times and empowered MANZ to independently develop and refine its solution.
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Financial Services
Transforming Payments with AWS and Visa…
United StatesMoov, a payment processor with direct connections to major card networks and payment systems, ensures scalability and availability for high-demand scenarios, from political campaigns to exclusive product drops. With AWS as the backbone, Moov’s solutions connect seamlessly, enabling faster and more scalable money movement across its network. Thanks to AWS Partner Visa and Visa Cloud Connect on AWS, Moov eliminated the need for traditional data centers and infrastructure, streamlining access to payment networks. This innovation delivers immediate transaction insights to customers already on AWS, enhancing the end-user experience and redefining payment processing.
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Digital Marketing
Skai Cuts Hardware Needs by 50% and…
IsraelSkai, an omnichannel advertising platform for large enterprises and agencies, faced increasing costs, limited scalability, and complex maintenance with its on-premises infrastructure. The company adopted a cloud-based, multi-tenant architecture using AWS Partner SingleStore as its foundational database to accelerate query speeds, improve responsiveness, and deliver real-time insights. By migrating to AWS, Skai unlocked the agility needed to reduce hardware costs by 50 percent, improve system stability, and support faster client growth—which contributed to significant business growth over four years.
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