AI

  • Standard Batch

  • Please note:

    *For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
    **For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.

  • Standard Streaming

  • Please note:

    *For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
    *For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.

  • PII Redaction Batch
  • PII Redaction Streaming
  • CLM Batch
  • CLM Streaming
  • Toxicity Detection Batch
  • Post call analytics

  • You can choose to pay for post call analytics capabilities only or real-time and (optional) post call analytics capabilities. The price for only real-time, bundled real-time, and post call analytics capabilities will remain the same.

    *For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
    **For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.

  • Real-time call analytics

  • For real-time call analytics, some capabilities such as audio redaction of sensitive personal information and conversation characteristics like non-talk time, interruptions, loudness, and talk speed are processed post-call. These capabilities are included in the real-time call analytics pricing. Custom language model is an add-on capability that is charged separately.

    *For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
    **For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.

  • Generative call summarization (Post call)

  • Usage is billed in one-second increments, with a minimum per request charge of 15 seconds. You get billed monthly based on the tiered pricing shown above.

Standard pricing

  • Standard Batch

  • Please note:

    *For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
    *For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.

  • Standard Streaming

  • Please note:

    *For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
    *For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.

Pricing examples

Example

Length

Cost

Pre-patient visit conversation between physicians, clinic managers, nurses, and others

15 minutes

$1.125

Physician dictated audio note

30 minutes

$2.250

Telemedicine conversational audio

45 minutes

$3.375

Medical consultation over a phone call

60 minutes

$4.500

Clinical trial reporting about medicines

75 minutes

$5.625

Clinician-patient conversation

90 minutes

$6.750

Additional pricing resources

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