Category: Amazon Machine Learning

Zafran’s Threat Exposure Management Platform, built on AWS services operationalizes continuous threat exposure management (CTEM) across hybrid-cloud environments addressing gaps that traditional periodic scanning can’t solve in today’s threat landscape. With attackers exploiting vulnerabilities within days or minutes, organizations need contextual, automated approaches. Learn how customers are achieving up to 94% reduction in critical vulnerabilities through Zafran’s prioritization and remediation workflows.

MoneySuperMarket found that searching for the right credit card is often overwhelming for customers. In partnership with Firemind and AWS, they built Money Concierge, an AI-powered assistant that provides personalized suggestions in natural language, in only 6 months. The solution has helped over 55,000 customers in their credit card journey achieving 93% positive feedback.

For COOs, generative AI isn’t just another technology—it’s a fundamental shift in how you lead and execute. The integration of Domo’s agentic AI with Amazon Bedrock transforms operational workflows from reactive to predictive, automating decisions while surfacing insights that drive measurable outcomes. By embracing this framework, you’re positioning your organization to lead with data-driven confidence and sustainable competitive advantage.

This post introduces SnapSoft’s AI gateway solution, which creates a fault-tolerant architecture by intelligently routing requests across multiple providers, AWS accounts, and Regions to ensure continuous operation even during peak demand. Learn how GDE-MIT, an EdTech platform serving thousands of students, migrated from a single-endpoint architecture to achieve high availability, substantial cost savings, and production-scale performance using this multi-provider approach.

Learn about Locobuzz, an AWS Advanced Technology Partner’s cloud-native architecture that integrates AWS services to process 1.2 billion customer interactions annually across 400+ global enterprises. The post details innovations like ResponseGenie™, AgentIQ™, ContextualPulse™, and CMOVerse™ that enable emotionally intelligent, multilingual customer engagement at scale.

Talkdesk Customer Experience Automation (CXA), built on AWS, transforms customer engagement through Agentic AI and large language models. This AI-powered platform helps enterprises automate outcomes, delivering personalized, intelligent service at scale through multi-agent orchestration and real-time data access. Organizations have achieved 50% faster resolution times, improved compliance, and accelerated deployment in regulated industries. By leveraging AWS’s scalable infrastructure, Talkdesk CXA enables consistent experiences across all channels, generates actionable insights, and significantly lowers cost-to-serve—enhancing both customer satisfaction and employee productivity across retail, financial services, healthcare, and public sector organizations.

Kiwa Digital partnered with Custom D to build CultureQ, a culturally governed platform for preserving Indigenous languages and knowledge. CultureQ is built using Caitlyn, Custom D’s white-label generative AI platform on AWS and powered by Amazon Bedrock. The solution enables secure, community-controlled access to trusted cultural resources while supporting language revitalisation in the digital age.

Sembix Studio is a no-code, AI-powered solution that helps public sector organizations modernize legacy applications faster and more affordably than traditional approaches. Built on Amazon Bedrock, it uses generative AI and automated workflows to intelligently analyze existing systems and rewrite them into modern cloud applications. Education Service Center Region 13 in Texas showcased the power of this approach by developing Pulse, an AI-powered teacher assistant, in just six weeks.

Discover how AWS and Ona enable enterprises to build and scale GenAI development environments with complete security and compliance. This blog explores the powerful integration of Amazon Bedrock and Ona’s secure workspace platform, showing how organisations can accelerate AI-native development from initial experimentation to production-ready systems while maintaining HIPAA, SOC2, and FedRAMP compliance. Learn how leading enterprises are achieving 10x engineering output without expanding their security surface or risking vendor lock-in.

ASAPP, an AWS Advanced Partner, provides AI-powered solutions for customer service. Founded in 2014, ASAPP helps transform contact centers by automating tasks, assisting representatives, and improving customer experience. Their GenerativeAgent platform handles complex conversations while maintaining enterprise-level performance and safety standards. This blog explains how ASAPP’s GenerativeAgent platform, built on AWS infrastructure, combines cloud capabilities with specialized AI to transform customer service operations.