Category: Technical How-to

AWS provides an extensive suite of networking services to simplify the delivery of customer connectivity requirements, and integrating Fortinet SD-WAN with AWS networking services provides flexible, secure, and scalable connectivity to accelerate digital transformation. For existing Fortinet customers, this reduces the time-to-value by leveraging existing infrastructure. Learn how to establish secure, private connectivity to AWS with Fortinet SD-WAN, and review some of the use cases accelerated by this architecture.

Customers expect contact center agents to provide them with guided digital support and collaboration when they fill out an online form or perform complex transactions on the website. Explore a deployment scenario where Amazon Connect, integrated with Salesforce Service Cloud, powers the voice interactions while eGain’s Cobrowse console allows agents to offer cobrowsing capabilities to agents. Get details about the functionality provided by this integrated solution and the deployment steps for setting it up.

Being able to support varying tenant configurations is a common requirement for SaaS providers. Learn how LaunchDarkly creates varied tenant experiences with entitlement flags and how to model entitlements as feature flags, targeted to tiers to give tenants access to specific features. We’ll also dive into ways you can use the LaunchDarkly feature for flagging deployments/releases, doing progressive rollouts, or running experimentation—all important release practices for SaaS providers.

Sisense Fusion Embed and Amazon Redshift Serverless provide customers with an integrated and seamless AI-powered data analytics experiences combined with predictive intelligence, natural language querying, and more. Together, these solutions enable data-driven decisions and deliver business insights at the point of decision making. Explore the benefits and synergy of these two powerful data solutions and how they can help organizations turn data into actionable insights.

Precisely’s geo addressing solution is coupled with data enrichment to enable organizations to accelerate the use of address data and quickly associate rich, relevant contextual information to power faster and more confident decision-making. The Precisely Geo Addressing SDK allows organizations to develop and deploy geocoding desktop, mobile, or web applications capable of delivering location information for over 250 countries and territories.

Kubernetes provides several autoscaling features that enable organizations to dynamically adjust their application resources in response to varying demands, but optimizing Kubernetes costs can be challenging. Learn how optimization tools like Karpenter and StormForge Optimize Live help organizations automate resource allocation, optimize performance, and reduce costs, thus making the process of cost optimization more accessible and efficient for anyone.

Gremlin is an AWS Partner that gives users a solution for safely and securely improving the reliability of their technology stack. Teams can use Gremlin to find hidden reliability risks, standardize reliability testing and measurement, and simulate real-world outages with an ever-growing library of tests. Learn how to test and measure the reliability of AWS systems using Gremlin Reliability Management and Amazon CloudWatch.

Maintaining multiple machine learning models across different teams can be challenging. Having a centralized platform to monitor and manage them can significantly reduce operational overhead and improve efficiency. Learn how the models trained and deployed in Amazon SageMaker can be monitored by DataRobot in a highly scalable fashion. In this way, customers can monitor both DataRobot-originated models and SageMaker-originated models under a single pane of glass.

Customers want an easier way to gather operational insights across their environments, including monitoring who has made changes to resources and when. Tata Consulting Services (TCS) developed a cloud management and orchestration platform called TCS Cloud Exponence that provides resource maintenance, patching, perimeter monitoring, vulnerability protection, observability, and compliance auditing. TCS leveraged AWS CloudTrail Lake to support the monitoring and compliance auditing capabilities.

Modern enterprise customers use AWS Marketplace datasets along with their business and operational data to create meaningful and deeper insights to improve their customer experience. Learn how to consume datasets from AWS Data Exchange to transform and store data in Databricks Lakehouse Platform using Delta Live Tables (DLT) and visualize it in Amazon QuickSight. DLT is a framework for building reliable, maintainable, and testable data processing pipelines.