Tag: Accenture AWS Business Group

Contact centers can improve customer experiences using generative AI, which creates new content and conversations. Accenture’s Connected Customer Experience (CCE) solution incorporates AWS services to provide personalized human and AI interactions. It uses generative AI for agent assist, call summarization, and self-service FAQs. By leveraging generative AI on AWS, CCE aims to enhance agent productivity, reduce handle times, and deliver exceptional customer experiences.

Enterprise cloud adoption enables scalability but can introduce security and compliance challenges from decentralized builders and disparate growth. Accenture’s Secure Cloud Foundation on AWS provides a well-defined, automated account provisioning process with guardrails to enable secure and streamlined self-service innovation across teams. It establishes robust cloud foundations to automate security and break organizational barriers for accountability and outcomes.

The ability to accurately share and analyze patient information between different healthcare providers and systems is critical to the transition to patient-centric care. Learn how AWS and Accenture collaborated to build a population-scale research cohort analytics solution called Accenture Health Analytics (AHA) which contains 54 million longitudinal patient records using a range of AWS services. It helps healthcare organizations improve patient outcomes and reduce delivery costs.

Data mesh is a decentralized approach to data management which strives to develop the data platform from a technology-led and project-centric model into a paradigm about federated business-led and product-centric data, by design. Learn how AWS and Accenture are helping customers rapidly set up data mesh architecture on AWS leveraging the newly-announced Velocity platform. Explore how Velocity’s Data Mesh Fabric component can minimize time and effort to set up data mesh architecture on AWS.

Various paths can be taken to address the perceived need for modernization. Some consider moving existing mainframe applications to distributed or cloud platforms to reduce costs, enhance performance, and increase business agility as a form of modernization. Learn how the Accenture AWS Business Group (AABG) simplifies mainframe modernization complexity with its Mainframe Zero Approach. Accenture offers comprehensive solutions to migrate and manage operations on AWS.

Small and mid-sized utilities have challenges within their vertical stack to commercialize and operate energy products such as power and gas. An efficient utility billing system allows providers to track and monitor the utility services they offer, manage billing processes, collect data, and engage well with customers. Learn how AWS and Accenture collaborated to build a vertical solution called Uptility for utilities in regulated markets, and how Uptility provides needed capabilities at low cost.

Unlocking data intelligence and implementing modern data architectures can turn organizations into data-driven enterprises and help drive business outcomes. Learn how AWS and Accenture are helping customers transform to data-driven organizations through Accenture’s Data Lake Accelerator built on AWS. It’s a one-stop solution for automated data platform creation, managed data transformation, and data and analytics performed in a cloud-native way.

To make fast, informed decisions, your old, on-premises systems require a massive overhaul. This process requires a reliable transformation that maximizes uptime. Learn how Accenture’s Digital Cloud Coupling solution accelerates business transformation via SAP systems—without disruption of business continuity or financial burden. This allows organizations to sell, function, and serve customers while working towards the future of SAP data on AWS.

Running SAP on the cloud can help customers reduce total cost of ownership, increase agility, and create a competitive advantage out of SAP systems and data. To capitalize on these benefits, organizations need a cloud provider and migration partner that can help them migrate quickly and reliably. Learn how Accenture’s Cloud Migration Factory, Data Lake Accelerator, and Cloud Suite help customers more effectively achieve their SAP strategies on AWS.

AWS App2Container (A2C) is an enabler for containerizing and migrating legacy applications to AWS quickly. Its value-add is specifically seen for use cases where the legacy system in question is large with heterogeneous applications, where A2C helps to bring a commonality to the migration approach, tools, and the target state architecture. With A2C, customers can quickly containerize their legacy applications and migrate to AWS with minimal remediation and at scale.