AWS Partner Network (APN) Blog

Tag: AWS Services Partners

Quantiphi-AWS-Partners

Transforming Customer Experience and Boosting Retention with AI-Powered Contact Centers

Today’s global marketplace relies heavily on contact centers for streamlining, maintaining, and maximizing customer service and sales at scale. Explore the role of machine learning solutions in transforming contact centers and the key aspects of Quantiphi’s contact center intelligence (CCI) solution built on AWS. Learn how it helped a U.S.-based consumer healthcare organization address contact center challenges by using custom artificial intelligence and ML techniques.

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Privacera-AWS-Partners

Fully Managed Data Governance with Amazon EMR Integration with Apache Ranger and Privacera

Privacera is an AWS Partner that provides security and privacy tools for enterprises to secure and govern user access to databases and datastores in the cloud. PrivaceraCloud reduces the burden of self-managing Apache Ranger by providing Ranger as a hosted service. It provides centralized management of data access, authorization policies, and auditing. Learn how Amazon EMR can integrate with PrivaceraCloud to provide a fully-managed data governance solution.

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Cognizant-AWS-Partners

An Optimized Approach to Modernize an Integration Platform on AWS

The evolution of cloud service providers has helped modern applications achieve fluctuating and high demands of infrastructure, software-defined networking and storage, and seamless integration with managed services. The case study highlighted in this post describes how to bridge the gap between infrastructure-as-a-service and integration-platform-as-a-service models for implementing an API. Cognizant’s customer in this scenario is one of the world’s most-used business credit report providers, based in Europe.

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Ingram-Micro-Cloud-AWS-Partners

How AWS Distributors Like Ingram Micro Cloud Are Enabling Partner Success

As a global AWS Distributor, Ingram Micro Cloud has a reach of over 1,000 AWS Partners in the AWS Partner Network and supports hundreds of partners from the registered level all the way to Premier Partners in both commercial and the public sector. AWS Distributors like Ingram Micro Cloud work closely with AWS to serve as an extension of the AWS field teams. They are key contributors in enabling partner growth and APN advancement, opportunity acceleration, and speed to market.

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HCL-AWS-Partners

How HCL Centralized a Customer’s Log Management Solution Within a Hybrid Environment

Many customers operate in a hybrid environment with on-premises infrastructure interconnected with a cloud provider’s infrastructure. This post details how HCL Technologies used the AWS Centralized Log Management Reference Architecture, and discusses how HCL removed the requirements for Amazon Kinesis Data Streams. We also explore how HCL used Amazon Kinesis Data Firehose to stream from an Amazon CloudWatch Logs destination in a centralized logging account.

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Servion-AWS-Partners-1

Building Personalized Customer Experiences Using Amazon Connect and Servion’s ServDesk

Servion started collaborating with AWS on hosting custom applications built for contact center customers. This helped Servion acquire knowledge of AWS services related to security, administration, load balancing, database, and networking. Learn how to build differential and personalized experiences using Amazon Connect contact flows, AWS Contact Center Intelligence (CCI) services, and ServDesk agent widgets.

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TrackIt-AWS-Partners

How Better Tagging Can Help Organizations Optimize Expenses and Improve ROI

Tagging helps organizations optimize expenses while improving the ROI of their cloud deployments and providing an effective means of allocating expenses to the correct cost centers. Tagbot is a simple tool that uses AI/ML to expose the tag coverage in your AWS environment. Built by TrackIt and available on AWS Marketplace, Tagbot addresses the business impact associated with how well-tagged your infrastructure is.

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Virtusa-AWS-Partners

How Virtusa Powers Hyper-Personalization with 5G, AWS Wavelength, and Edge Technology

The digital revolution has seen an explosion of marketing data, and hyper-personalization takes personalized marketing to the next level by gathering data and providing targeted recommendations to improve the user experience at every digital touchpoint. What if you could cross the digital barrier and run hyper-personalized campaigns in the real world? Learn how Virtusa uses 5G, AWS Wavelength, and edge technology to help bridge this divide.

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Deloitte-AWS-Partners

Managing Cybersecurity Risks with the Next Generation of Managed Security Services  

Both AWS and Deloitte understand that a customer’s cloud journey is different and have their own set of requirements. This is why Deloitte’s Guardian for AWS solution provides a wide range of options for businesses to choose from to create the right package for them. Learn how Guardian for AWS can help organizations become more trustworthy, resilient, and secure through proactive management of cyber risks.

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Contino-AWS-Partners

How Contino Helped Modernize a Multi-Tier Web Application from On-Premises to Containers Running on AWS

A Fortune 500 customer asked Contino, an AWS Premier Consulting Partner, to assist with the migration of an internal-facing, traditional line of business. They wanted to migrate a three-tier web application onto AWS to satisfy key business metrics around resiliency and availability. Learn how Contino helped modernize this multi-tier web application from being hosted in the customer’s data center to running on AWS.

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