Category: Artificial Intelligence

For many ecommerce retailers, the difference between profitability and going out of business is fraud prevention. And although you might need to add several layers of security to prevent fraud, you don’t want a cumbersome customer experience. That balancing act often leads ecommerce retailers to sacrifice fraud detection to keep customers happy and maximize revenues, […]

As the retail industry tackles dramatic shifts in shopper behavior, broad changes in product assortments, and huge growth in digital orders, innovative merchants are responding to these market shifts with laser-focused, technology-driven customer experience initiatives. We wholeheartedly applaud these efforts. But it’s not enough. Retailers must also focus on back-office store operations to increase automation, […]

Whether you’re buying online or in a physical store, shopping should be easy, simple, and enjoyable. In the customer’s mind, the retailer or brand is one entity, regardless of the sales channel. For this reason, customers expect their journey to fluidly shift between digital and physical touchpoints with the same conveniences in store as online. […]

Last year was unprecedented for the travel and hospitality industry and for travelers and guests, providers and suppliers, employees and stakeholders alike. As a result of the disruption, companies that relied on moving average forecasting or looked to the same period last year have found themselves at the helm of a rudderless ship. Without accurate […]

Editor’s note: This is the third in a monthly series for Financial Services Industry Service Spotlight. Read Part 1 discussing Amazon SageMaker Notebook Instances. Read Part 2 discussing Amazon Comprehend (excluding Comprehend Medical). — Welcome to the Service Spotlight blog series. In this series, we plan to highlight five key considerations of a particular service […]

Editor’s note: This is the second in a monthly series for Financial Services Industry Service Spotlight. Read Part 1 discussing Amazon SageMaker Notebook Instances. — In this edition of Financial Services Industry (FSI) Service Spotlight monthly blog series, we highlight five key considerations of a particular service that FSI customers should focus on to help […]

It is well known that the majority of stock transactions are automated (as described here and here), for example using applications or “robots” implementing a trading strategy. More recently, an emerging trend in the financial services industry is the movement of trading solutions, such as algorithmic trading solutions, to the cloud (as described here and […]

We were lucky to share some amazing customer stories at re:Invent 2020 focused on the advertising and marketing technology industry. With all of the announcements and keynotes, you’d be forgiven for not having time to watch each industry-specific session. That’s why we’ve compiled all of the sessions specific to advertising and marketing technology for you […]

The ever-increasing popularity of live streaming is opening up new opportunities for online customer interactions. With live streaming providing engaging content, it can facilitate the flow of customers into online shopping, joining the shopping experience with other forms of online engagement. Personalized recommendations also allow online stores to pick the right products at the right […]

AWS re:Invent 2020 was a huge success! It’s our annual conference for AWS leaders to share the latest advances in AWS technologies. For four weeks, we heard about hundreds of cutting-edge innovations and new product announcements. There were so many new products relevant to the CPG industry, but I’ll only be able cover some of […]