Artificial Intelligence

It’s our goal for AWS to be the most secure place to run any workload, and in support of that we’ve been deeply investing in security across our services since AWS’s inception more than two decades ago. Our AI services like Amazon Bedrock are built on this foundation and with the same focus. 

Frontier teams are not just using AI to code faster. They’re redesigning how software gets built. The result is 4.5x productivity gains, in some cases more than 10x.

AWS has been named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) for AWS Connect Customer. This recognition marks an important milestone for our team, and it reflects years of work pushing on what’s possible in customer experience. 

Seekable OCI (SOCI) indexing for Amazon SageMaker AI training and processing jobs takes full container image download off the critical path. SageMaker AI lazy-loads your image to start containers in seconds instead of minutes, with no changes to your job definition. See the benchmarks and how to adopt it.

Property Finder found that 96.8% of their vision-AI evaluation labels were inherited from the incumbent model, hiding its true accuracy. See how they built unbiased ground truth, applied evolutionary prompt optimization, and selected a more accurate, cost-effective model on Amazon Bedrock, cutting cost by 86% across 11 image-quality attributes.

In this post, we show how Exowatt used Amazon SageMaker AI serverless model customization to build a repeatable AI pipeline that produces task-specific fine-tuned models for two deployment targets, edge and cloud, achieving higher accuracy than frontier models at up to 49x lower cost.

Fleet-wide computer vision needs a model per camera, not one model for the whole fleet. This post presents a working Amazon SageMaker SDK v3 reference architecture that trains, quality-gates, compiles per-camera models with SageMaker Neo, and versions thousands of them, with an AWS Step Functions layer pacing fleet-scale retraining within account quotas.

Every time an agent takes a step, it re-reads its entire context before acting. Here is how prompt caching for OpenAI models on Amazon Bedrock lets your agent remember, cutting input cost and latency without resending the same tools, instructions, and history every turn.

Build enterprise agentic retrieval on a Managed Amazon Bedrock Knowledge Base with the AWS CDK: an agent that routes across two knowledge bases, retrieves through the AgentCore Gateway, and returns grounded, cited answers, with seven layers of observability and both on-demand and continuous evaluation, all deployed as a single CDK application.

Multi-Turn Reinforcement Learning (MTRL) on Amazon SageMaker AI trains models on the outcome of a whole multi-step task rather than labeled steps. This hands-on guide walks the full pipeline using Wordle: deploying the agent and reward on Amazon Bedrock AgentCore, preparing the dataset, training, and evaluating at serving settings.

Updating a SageMaker AI endpoint that has Application Auto Scaling registered makes AWS CloudFormation and AWS CDK deployments fail. This post shows how to build a reusable AWS CDK construct with CloudFormation custom resources that deregisters and re-registers auto scaling automatically, so you can update the endpoint and its scaling in a single deployment.

Amazon Quick Sight layer maps now support Point and LineString geometry from the same GeoJSON workflow, so you can plot store locations and the routes between them. This post covers the dataset and GeoJSON structure layer maps require, when to choose points or lines, and techniques for viewport control, layering geometries, and dynamic GeoJSON updates.