Category: Advanced (300)

In this post, we demonstrate how Kubeflow on AWS (an AWS-specific distribution of Kubeflow) used with AWS Deep Learning Containers and Amazon Elastic File System (Amazon EFS) simplifies collaboration and provides flexibility in training deep learning models at scale on both Amazon Elastic Kubernetes Service (Amazon EKS) and Amazon SageMaker utilizing a hybrid architecture approach. […]

The rise of artificial intelligence technologies enables organizations to adopt and improve self-service capabilities in contact center operations to create a more proactive, timely, and effective customer experience. Voice bots, or conversational interactive voice response systems (IVR), use natural language processing (NLP) to understand customers’ questions and provide relevant answers. Businesses can automate responses to […]

June 2024: This blog post has been updated to reflect the updates in the architecture described. Additionally, support for CloudFormation templates has been added. The proliferation of machine learning (ML) across a wide range of use cases is becoming prevalent in every industry. However, this outpaces the increase in the number of ML practitioners who […]

Amazon’s product search engine indexes billions of products, serves hundreds of millions of customers worldwide, and is one of the most heavily used services in the world. The Amazon Search team develops machine learning (ML) technology that powers the Amazon.com search engine and helps customers search effortlessly. To deliver a great customer experience and operate […]

Many AWS customers have been successfully using Amazon Transcribe to accurately, efficiently, and automatically convert their customer audio conversations to text, and extract actionable insights from them. These insights can help you continuously enhance the processes and products that directly improve the quality and experience for your customers. In many countries, such as India, English […]

With personalized content more likely to drive customer engagement, businesses continuously seek to provide tailored content based on their customer’s profile and behavior. Recommendation systems in particular seek to predict the preference an end-user would give to an item. Some common use cases include product recommendations on online retail stores, personalizing newsletters, generating music playlist […]

Organizations in the lending and mortgage industry process thousands of documents on a daily basis. From a new mortgage application to mortgage refinance, these business processes involve hundreds of documents per application. There is limited automation available today to process and extract information from all the documents, especially due to varying formats and layouts. Due […]

In the digital world, providing information in a local language isn’t novel, but it can be a tedious and expensive task. Advancements in machine learning (ML) and natural language processing (NLP) have made this task much easier and less expensive. We have seen increased adoption of ML for multi-lingual data and document processing workloads. Enterprise […]

Amazon’s intelligent document processing (IDP) helps you speed up your business decision cycles and reduce costs. Across multiple industries, customers need to process millions of documents per year in the course of their business. For customers who process millions of documents, this is a critical aspect for the end-user experience and a top digital transformation […]

Organizations across industries such as healthcare, finance and lending, legal, retail, and manufacturing often have to deal with a lot of documents in their day-to-day business processes. These documents contain critical information that are key to making decisions on time in order to maintain the highest levels of customer satisfaction, faster customer onboarding, and lower […]