Category: Learning Levels

In this post, you learn about the business problem this feature solves, how the new suppression precedence works, and how to implement tenant-level suppression for your multi-tenant email platform.

This post shows how to build a WhatsApp assistant that responds instantly. We show you how to build a real estate assistant powered by AI that delivers property discovery, home loan pre-approval, and site visit booking entirely within WhatsApp. The solution uses the Strands Agents SDK to orchestrate specialized AI agents on Amazon Bedrock, with AWS End User Messaging Social for WhatsApp integration. The serverless backend runs on AWS Lambda and Amazon DynamoDB.

This post shares practical lessons from a real-world migration of a global gaming SMS platform from Amazon Simple Notification Service (Amazon SNS) to AWS End User Messaging. You’ll learn how to use resource sharing to avoid months of re-registration, how to build a country inventory that survives regulatory changes, and how to avoid the operational pitfalls that surface only when you migrate production traffic across accounts.

In this post, we walk through the setting up AWS End User Messaging SMS, covering 12 configuration steps from compliance through phased traffic migration. The guide to SMS short codes with AWS End User Messaging covers the application and registration process up through provisioning. This post picks up from that point and provides an operational readiness walkthrough that takes you from “Active” status to confidently sending your first production message, including a final validation step to confirm readiness.

In this post, we show you how RCS on AWS End User Messaging solves customer engagement challenges through verified branding, interactive features, and automatic SMS fallback. You get a branded messaging experience with the reliability of SMS built in.

In this blog post, you’ll learn how to build a template manager and messaging API using API Gateway with JWT authentication for secure access, Amazon SQS for reliable message queuing, AWS Lambda for serverless processing, AWS End User Messaging for SMS, and Amazon Simple Email Service (SES) for email.

With AWS End User Messaging, businesses can now enable both voice note input and voice note responses on WhatsApp. In this blog post, we explore why voice notes matter, where they make a difference, and how AWS helps you enable them through a sample voice note messaging solution.

Educational technology (EdTech) providers face the challenge of maintaining seamless, personalized communication and presenting the right recommendations to their diverse stakeholders. This post explores how combining Amazon Web Services (AWS) End User Messaging and WhatsApp Business API with the advanced AI capabilities of Amazon Bedrock can transform educational engagement.

This post explains how to programmatically register sender IDs, which can be used in many countries around the globe. The registration process makes it possible for businesses and organizations to send messages using an alphanumeric identifier instead of a phone number, making communications more professional and recognizable to recipients.

As businesses increasingly use SMS messaging to engage with customers at scale, having the right origination identity is crucial. Toll-free numbers (TFNs) are the quickest way to begin sending to the United States and offer a trusted, high-visibility option that can drive greater response and brand recognition. This post is for every company that wants to send to the US or internationally.