AWS Messaging Blog
Category: Learning Levels
Send rich RCS messages with AWS End User Messaging RCS
Learn how to send every RCS content type (text, files, rich cards, carousels, and suggestions) with the SendRcsMessage API in AWS End User Messaging RCS, using Python. Each example includes a validated payload plus delivery controls such as message expiration and per-message SMS fallback.
Build an AI email pipeline with Amazon Bedrock and SES Mail Manager
In this post, you learn how to build an attachment processing pipeline that automatically extracts email attachments and classifies them with Amazon Bedrock.
Getting started with AWS End User Messaging Notify
Learn how to use AWS End User Messaging Notify to send one-time password (OTP) verification codes across 200+ countries in minutes, without provisioning phone numbers, managing carrier registrations, or navigating country-specific compliance requirements.
How Fanatics Commerce built a scalable email platform on Amazon SES
Learn how Fanatics Commerce built a scalable transactional email platform on Amazon SES, handling 48x volume growth across peak seasons while maintaining high deliverability through managed dedicated IPs, multi-tenant isolation, and real-time observability.
Build an AI campaign orchestrator with Amazon Bedrock and AWS End User Messaging
This post shows how to build a campaign orchestrator on AWS End User Messaging and Amazon Bedrock. The orchestrator predicts the best channel for each customer, adapts content per channel, and holds back messages to fatigued or unhappy customers.
Isolate email suppression per tenant with Amazon SES
In this post, you learn about the business problem this feature solves, how the new suppression precedence works, and how to implement tenant-level suppression for your multi-tenant email platform.
Build an AI-powered real estate assistant on WhatsApp using Strands Agents SDK and AWS End User Messaging
This post shows how to build a WhatsApp assistant that responds instantly. We show you how to build a real estate assistant powered by AI that delivers property discovery, home loan pre-approval, and site visit booking entirely within WhatsApp. The solution uses the Strands Agents SDK to orchestrate specialized AI agents on Amazon Bedrock, with AWS End User Messaging Social for WhatsApp integration. The serverless backend runs on AWS Lambda and Amazon DynamoDB.
Global SMS strategy for gaming: Lessons from migrating 2FA across 100+ countries
This post shares practical lessons from a real-world migration of a global gaming SMS platform from Amazon Simple Notification Service (Amazon SNS) to AWS End User Messaging. You’ll learn how to use resource sharing to avoid months of re-registration, how to build a country inventory that survives regulatory changes, and how to avoid the operational pitfalls that surface only when you migrate production traffic across accounts.
Getting your SMS short code production-ready with AWS End User Messaging
In this post, we walk through the setting up AWS End User Messaging SMS, covering 12 configuration steps from compliance through phased traffic migration. The guide to SMS short codes with AWS End User Messaging covers the application and registration process up through provisioning. This post picks up from that point and provides an operational readiness walkthrough that takes you from “Active” status to confidently sending your first production message, including a final validation step to confirm readiness.
Upgrade business messaging with RCS on AWS
In this post, we show you how RCS on AWS End User Messaging solves customer engagement challenges through verified branding, interactive features, and automatic SMS fallback. You get a branded messaging experience with the reliability of SMS built in.









