Category: Thought Leadership

Queue-it, an AWS Partner, integrates with Amazon CloudFront to provide virtual waiting room capabilities that control visitor flow during high-traffic events—addressing scenarios where traffic spikes faster than infrastructure can scale, backend systems hit constraints, or fairness matters for limited-inventory sales. Built entirely on AWS services including DynamoDB, Lambda@Edge, and Amazon EC2, Queue-it’s solution helped Sky Mobile achieve a 37% conversion rate increase during their iPhone launch and enabled His Majesty’s Passport Office to handle traffic spikes of nearly 70,000 applications while maintaining system stability.

Zafran’s Threat Exposure Management Platform, built on AWS services operationalizes continuous threat exposure management (CTEM) across hybrid-cloud environments addressing gaps that traditional periodic scanning can’t solve in today’s threat landscape. With attackers exploiting vulnerabilities within days or minutes, organizations need contextual, automated approaches. Learn how customers are achieving up to 94% reduction in critical vulnerabilities through Zafran’s prioritization and remediation workflows.

MoneySuperMarket found that searching for the right credit card is often overwhelming for customers. In partnership with Firemind and AWS, they built Money Concierge, an AI-powered assistant that provides personalized suggestions in natural language, in only 6 months. The solution has helped over 55,000 customers in their credit card journey achieving 93% positive feedback.

For COOs, generative AI isn’t just another technology—it’s a fundamental shift in how you lead and execute. The integration of Domo’s agentic AI with Amazon Bedrock transforms operational workflows from reactive to predictive, automating decisions while surfacing insights that drive measurable outcomes. By embracing this framework, you’re positioning your organization to lead with data-driven confidence and sustainable competitive advantage.

Securonix, a six-time Gartner Magic Quadrant Leader for SIEM, processes more than 78 million security events per second to help organizations reduce cybersecurity threats in near real time. Facing rising data volumes and an increasingly complex threat landscape, the company partnered with AWS Enterprise Support to modernize its infrastructure, migrating Spark processing workloads to Amazon EKS across 40+ clusters executing over 10,000 concurrent jobs. The transformation delivered impressive results: 30% improvement in cost performance, 99.99% availability, 91% faster code deployment (from 3-4 hours to 15 minutes), and 50% reduction in job recovery time. This modernization not only freed engineering teams from maintenance overhead but also established a scalable foundation for future growth, including planned integration of Amazon Bedrock’s generative AI capabilities.

QMetry from SmartBear powered by Amazon Bedrock transforms how teams plan, manage, and analyze testing. The platform introduces smart AI search and AI-powered SQL generation, allowing users to interact with test data using straightforward, natural language instead of complex SQL queries. This helps teams find information faster, shortens feedback loops, and enables confident release decisions, turning quality testing into a strategic advantage for modern software delivery.

Tines connects AWS Security Hub with security and IT tools to enrich alerts and automate resolution. Through intelligent workflows, teams can balance human insight with automation to achieve faster, more reliable security outcomes.

Talkdesk Customer Experience Automation (CXA), built on AWS, transforms customer engagement through Agentic AI and large language models. This AI-powered platform helps enterprises automate outcomes, delivering personalized, intelligent service at scale through multi-agent orchestration and real-time data access. Organizations have achieved 50% faster resolution times, improved compliance, and accelerated deployment in regulated industries. By leveraging AWS’s scalable infrastructure, Talkdesk CXA enables consistent experiences across all channels, generates actionable insights, and significantly lowers cost-to-serve—enhancing both customer satisfaction and employee productivity across retail, financial services, healthcare, and public sector organizations.

Kiwa Digital partnered with Custom D to build CultureQ, a culturally governed platform for preserving Indigenous languages and knowledge. CultureQ is built using Caitlyn, Custom D’s white-label generative AI platform on AWS and powered by Amazon Bedrock. The solution enables secure, community-controlled access to trusted cultural resources while supporting language revitalisation in the digital age.

Unlock the secrets to boosting productivity, innovation, and employee engagement by making digital and AI upskilling your organization’s competitive advantage. Discover how leading companies like Terrascope and Kyndryl transformed their teams and business outcomes with AWS-powered learning programs—see the real impact inside.