Tag: AWS Partner Solutions Architects (SA)

For applications running outside AWS, developers often create IAM users with long-lived credentials which can increase security risks. Instead, learn how to integrate AWS IAM Web Identity Roles with Microsoft Entra ID for centralized user management. This post walks through manual setup steps to register an app in Entra ID and create a role in AWS, and describes an automated architecture to synchronize Entra ID service principals and AWS roles.

AWS customers can run Kubernetes on managed services like Amazon EKS or self-managed options. To secure these environments, Red Hat Advanced Cluster Security for Kubernetes (RHACS) detects vulnerabilities and policy violations. Its findings can be sent to AWS Security Hub which aggregates security issues across AWS services. This post walks through installing RHACS on Red Hat OpenShift Service on AWS, creating policies in RHACS, and integrating with Security Hub to view findings.

Industrial IoT adoption is increasing the connectivity of operational technology to IT systems, necessitating better visibility into assets. Claroty Edge on AWS Snowcone enables asset discovery to build an accurate inventory and identify vulnerabilities. Combined with Claroty xDome, this provides comprehensive IT/OT asset management and vulnerability insights. xDome integrates with AWS Security Hub to simplify deploying asset visibility and enable organizations to defend and secure their connected environments.

Winning and retaining customers requires thoughtful engagement fueled by customer data. While legacy customer data platforms (CDPs) aggregate data, they also create silos. RudderStack’s warehouse-native CDP built on Amazon Redshift provides flexible data pipelines to collect, unify, and activate customer data. This eliminates silos and establishes a single source of truth to enable teams to collaborate and create tailored customer experiences that drive growth.

JBS Dev modernized a national pet retailer’s legacy backend system to support its new mobile app. By leveraging AWS Lambda and other services, JBS Dev built a scalable, resilient serverless architecture which enabled faster innovation and integrated seamlessly with the retailer’s systems. The solution improved performance and reliability, delivering an exceptional customer experience. JBS Dev showcased the power of AWS Lambda and serverless to transform legacy systems and drive business growth.

NETSCOUT’s nGeniusONE platform offers insights into service delivery and user experience to manage availability and quality, reducing time to resolve performance issues by correlating metadata across network, applications, and devices. This post discusses implementing holistic visibility using NETSCOUT APM with VPC traffic mirroring and AWS Gateway Load Balancer. NETSCOUT delivers consistent, high-resolution visibility to identify and manage threats and performance in cloud environments.

To grow with AWS, partners can pursue Competency designations which validate an organization’s expertise through rigorous assessment by AWS experts. By meeting requirements around projects, certifications, and capabilities, partners can demonstrate their proficiency and earn an AWS specialization badge in specific industries, use cases, or workloads. Attaining an AWS Competency distinguishes partners, but the preparation process also transforms practices.

Complying with FedRAMP poses challenges for DevOps teams, including slower deployment speeds, process overhead, and complex AWS GovCloud requirements. To optimize velocity while maintaining compliance, organizations can shift security controls left, automate workflows, and architect secure in-boundary pipelines. With the proper frameworks, teams can increase deployment frequency and reduce change failure rates in FedRAMP environments.

Rapyder’s Call Agent Analyzer uses generative AI on AWS to revolutionize call center operations. It efficiently processes multilingual audio, summarizes calls, analyzes script adherence, and structures insights into actionable data. This solution helps businesses enhance customer satisfaction through data-driven call agent performance evaluation and training. As an AWS Partner, Rapyder provides cutting-edge cloud solutions that are reshaping industries like customer service.

Infosys is leveraging AWS generative AI capabilities like Amazon Bedrock and AWS Trainium to enhance its enterprise solutions. For example, Infosys Personalized Smart Video uses Amazon Bedrock to create rich, dynamic video content, while Infosys Cortex applies generative AI to analyze call transcripts and improve customer engagement. Overall, Infosys is rapidly adopting AWS’ flexible and scalable generative AI services to boost automation, productivity and user experience across its portfolio.