AWS Architecture Blog

Category: Amazon Machine Learning

Figure 1. Notional architecture for improving forecasting accuracy solution and SAP integration

Improving Retail Forecast Accuracy with Machine Learning

The global retail market continues to grow larger and the influx of consumer data increases daily. The rise in volume, variety, and velocity of data poses challenges with demand forecasting and inventory planning. Outdated systems generate inaccurate demand forecasts. This results in multiple challenges for retailers. They are faced with over-stocking and lost sales, and […]

How to redact confidential information in your ML pipeline

Integrating Redaction of FinServ Data into a Machine Learning Pipeline

Financial companies process hundreds of thousands of documents every day. These include loan and mortgage statements that contain large amounts of confidential customer information. Data privacy requires that sensitive data be redacted to protect the customer and the institution. Redacting digital and physical documents is time-consuming and labor-intensive. The accidental or inadvertent release of personal information […]

Figure 1 - Architecture for Automating Data Ingestion and Labeling for Autonomous Vehicle Development

Field Notes: Automating Data Ingestion and Labeling for Autonomous Vehicle Development

This post was co-written by Amr Ragab, AWS Sr. Solutions Architect, EC2 Engineering and Anant Nawalgaria, former AWS Professional Services EMEA. One of the most common needs we have heard from customers in Autonomous Vehicle (AV) development, is to launch a hybrid deployment environment at scale. As vehicle fleets are deployed across the globe, they […]

Figure 1. Enterprise customer engagement channels and corresponding AWS services

Architecting Cross-channel Intelligent Customer Engagements

Recently, we have had customers express the desire to build “omni-channels.” These omni-channels provide a centralized overview of digital engagement channels that help you better understand your customers and offer a more personalized experience. Many companies have tried or are trying to implement an omni-channel strategy. However, because most existing channels are built on different platforms and […]

2020

Top 15 Architecture Blog Posts of 2020

The goal of the AWS Architecture Blog is to highlight best practices and provide architectural guidance. We publish thought leadership pieces that encourage readers to discover other technical documentation, such as solutions and managed solutions, other AWS blogs, videos, reference architectures, whitepapers, and guides, Training & Certification, case studies, and the AWS Architecture Monthly Magazine. […]

Field Notes: Improving Call Center Experiences with Iterative Bot Training Using Amazon Connect and Amazon Lex

This post was co-written by Abdullah Sahin, senior technology architect at Accenture, and Muhammad Qasim, software engineer at Accenture.  Organizations deploying call-center chat bots are interested in evolving their solutions continuously, in response to changing customer demands. When developing a smart chat bot, some requests can be predicted (for example following a new product launch […]

Amazon Personalize: from datasets to a recommendation API

Automating Recommendation Engine Training with Amazon Personalize and AWS Glue

Customers from startups to enterprises observe increased revenue when personalizing customer interactions. Still, many companies are not yet leveraging the power of personalization, or, are relying solely on rule-based strategies. Those strategies are effort-intensive to maintain and not effective. Common reasons for not launching machine learning (ML) based personalization projects include: the complexity of aggregating […]

Field Notes: Comparing Algorithm Performance Using MLOps and the AWS Cloud Development Kit

Comparing machine learning algorithm performance is fundamental for machine learning practitioners, and data scientists. The goal is to evaluate the appropriate algorithm to implement for a known business problem. Machine learning performance is often correlated to the usefulness of the model deployed. Improving the performance of the model typically results in an increased accuracy of […]

Human/robot head

AWS Architecture Monthly Magazine: Robotics

September’s issue of AWS Architecture Monthly issue is all about robotics. Discover why iRobot, the creator of your favorite (though maybe not your pet’s favorite) little robot vacuum, decided to move its mission-critical platform to the serverless architecture of AWS. Learn how and why you sometimes need to test in a virtual environment instead of […]

Tractor in a field

AWS Architecture Monthly Magazine: Agriculture

In this month’s issue of AWS Architecture Monthly, Worldwide Tech Lead for Agriculture, Karen Hildebrand (who’s also a fourth generation farmer) refers to agriculture as “the connective tissue our world needs to survive.” As our expert for August’s Agriculture issue, she also talks about what role cloud will play in future development efforts in this […]