Category: Artificial Intelligence

Introduction Generation Z (Gen Z), the generation born between 1997 to 2012, includes 67 million individuals, or roughly 20 percent of the US population. Gen Z individuals spend more time texting, also known as short messaging service (SMS), on their mobile devices than any other demographic. The pandemic has galvanized most restaurants to add food […]

At this point it is safe to say that most of us are either familiar with or engaged in at least one loyalty program. Loyalty programs provide consumers with rewards for many of the products that they already purchase. These rewards take many forms, from product discounts to free trials and everything in between. What’s […]

After two long years, we’re excited to welcome our customers back to AWS Summit London, an in-person event packed with brand new and exclusive content, sessions, demos, and activities. To help you navigate the event, we’ve assembled this guide to share our recommendations. Based on our extensive experience working with retail customers, these will help […]

In the training of a machine learning (ML) model, the quality of the model is directly proportional to the quality of data. However, in many cases, in consumer packaged goods (CPG) datasets, there are a lot of missing values affecting the quality of training and prediction in the long run. If your models are already […]

Digital commerce has grown exponentially, and that growth has subsequently increased the digital touchpoints where brands and customers interact. Because contact centers help retailers respond to customer questions and issues, they play a significant role in a retailer’s ability to earn and keep customers’ trust, especially when the contact center can help solve postpurchase challenges […]

Consumer packaged goods (CPG) companies are undergoing massive transformations on multiple fronts to cater to the demands of ever-changing consumer behavior, new supply chain practices, and increasing competition with new market entrants. A survey conducted by Boston Consulting Group (BCG) with global business leaders, whose companies underwent a transformation over the past five years, suggests […]

Welcome back to the Financial Services Industry (FSI) Service Spotlight monthly blog series. Each month we look at five key considerations that FSI customers should focus on to help streamline cloud service approval for one particular service. Each of the five key considerations includes specific guidance, suggested reference architectures, and technical code that can be […]

Introduction Workbench testing is a key step in the manufacturing of semiconductor chips. Testing consists of sending electrical signals to semiconductor devices and comparing output signals to expected values. It is essential to ensure that the produced devices work according to specifications. Workbench testing is also time consuming and costly, so we do not want […]

Introduction All contact centers face a difficult balancing act between customer wait time and agent staffing. If not done right, contact centers might either staff too many agents, thus increasing operating costs, or too few agents, thus increasing customer wait time. This increased wait time translates to poor customer experience and even lost customers. What […]

In this post, we present how scientific researchers can implement AI-driven solutions that improve day-to-day lab productivity and accelerate scientific discovery. We discuss some of the scientific and data challenges to this space as a whole and how AWS solutions can be the foundation for greater automation and central data governance across life science enterprises. […]