Artificial Intelligence

Category: Amazon QuickSight

Amazon QuickSight dashboard displaying sales analytics with multiple visualizations including a text summary showing 99 unique customers with $2,752,804 total sales revenue, a horizontal bar chart of total sales by customer name with Anthem at the top, summary metrics showing $2,752,804 sales and 99 customers, a scatter plot chart showing total sales quantity and profit by customer color-coded by company, and a detailed customer data table with order information including dates, contacts, names, regions and countries.

Build a conversational data assistant, Part 2 – Embedding generative business intelligence with Amazon Q in QuickSight

In this post, we dive into how we integrated Amazon Q in QuickSight to transform natural language requests like “Show me how many items were returned in the US over the past 6 months” into meaningful data visualizations. We demonstrate how combining Amazon Bedrock Agents with Amazon Q in QuickSight creates a comprehensive data assistant that delivers both SQL code and visual insights through a single, intuitive conversational interface—democratizing data access across the enterprise.

Architecture diagram of the solution

Build a conversational data assistant, Part 1: Text-to-SQL with Amazon Bedrock Agents

In this post, we focus on building a Text-to-SQL solution with Amazon Bedrock, a managed service for building generative AI applications. Specifically, we demonstrate the capabilities of Amazon Bedrock Agents. Part 2 explains how we extended the solution to provide business insights using Amazon Q in QuickSight, a business intelligence assistant that answers questions with auto-generated visualizations.

Unlock retail intelligence by transforming data into actionable insights using generative AI with Amazon Q Business

Amazon Q Business for Retail Intelligence is an AI-powered assistant designed to help retail businesses streamline operations, improve customer service, and enhance decision-making processes. This solution is specifically engineered to be scalable and adaptable to businesses of various sizes, helping them compete more effectively. In this post, we show how you can use Amazon Q Business for Retail Intelligence to transform your data into actionable insights.

Choosing the right approach for generative AI-powered structured data retrieval

In this post, we explore five different patterns for implementing LLM-powered structured data query capabilities in AWS, including direct conversational interfaces, BI tool enhancements, and custom text-to-SQL solutions.

Build a financial research assistant using Amazon Q Business and Amazon QuickSight for generative AI–powered insights

In this post, we show you how Amazon Q Business can help augment your generative AI needs in all the abovementioned use cases and more by answering questions, providing summaries, generating content, and securely completing tasks based on data and information in your enterprise systems.

Mini Arch Diagram

Asure’s approach to enhancing their call center experience using generative AI and Amazon Q in QuickSight

In this post, we explore why Asure used the Amazon Web Services (AWS) post-call analytics (PCA) pipeline that generated insights across call centers at scale with the advanced capabilities of generative AI-powered services such as Amazon Bedrock and Amazon Q in QuickSight. Asure chose this approach because it provided in-depth consumer analytics, categorized call transcripts around common themes, and empowered contact center leaders to use natural language to answer queries. This ultimately allowed Asure to provide its customers with improvements in product and customer experiences.

Query structured data from Amazon Q Business using Amazon QuickSight integration

In this post, we show how Amazon Q Business integrates with QuickSight to enable users to query both structured and unstructured data in a unified way. The integration allows users to connect to over 20 structured data sources like Amazon Redshift and PostgreSQL, while getting real-time answers with visualizations. Amazon Q Business combines information from structured sources through QuickSight with unstructured content to provide comprehensive answers to user queries.

How GoDaddy built Lighthouse, an interaction analytics solution to generate insights on support interactions using Amazon Bedrock

In this post, we discuss how GoDaddy’s Care & Services team, in close collaboration with the  AWS GenAI Labs team, built Lighthouse—a generative AI solution powered by Amazon Bedrock. Amazon Bedrock is a fully managed service that makes foundation models (FMs) from leading AI startups and Amazon available through an API, so you can choose from a wide range of FMs to find the model that is best suited for your use case. With Amazon Bedrock, GoDaddy’s Lighthouse mines insights from customer care interactions using crafted prompts to identify top call drivers and reduce friction points in customers’ product and website experiences, leading to improved customer experience.