Category: Artificial Intelligence

Customers increasingly want to use deep learning approaches such as large language models (LLMs) to automate the extraction of data and insights. For many industries, data that is useful for machine learning (ML) may contain personally identifiable information (PII). To ensure customer privacy and maintain regulatory compliance while training, fine-tuning, and using deep learning models, […]

Purina US, a subsidiary of Nestlé, has a long history of enabling people to more easily adopt pets through Petfinder, a digital marketplace of over 11,000 animal shelters and rescue groups across the US, Canada, and Mexico. As the leading pet adoption platform, Petfinder has helped millions of pets find their forever homes. Purina consistently […]

Amazon Pharmacy is a full-service pharmacy on Amazon.com that offers transparent pricing, clinical and customer support, and free delivery right to your door. Customer care agents play a crucial role in quickly and accurately retrieving information related to pharmacy information, including prescription clarifications and transfer status, order and dispensing details, and patient profile information, in […]

At Amazon Web Services (AWS), not only are we passionate about providing customers with a variety of comprehensive technical solutions, but we’re also keen on deeply understanding our customers’ business processes. We adopt a third-party perspective and objective judgment to help customers sort out their value propositions, collect pain points, propose appropriate solutions, and create […]

Amazon Personalize has launched a new integration with Amazon OpenSearch Service that enables you to personalize search results for each user and assists in predicting their search needs. The Amazon Personalize Search Ranking plugin within OpenSearch Service allows you to improve the end-user engagement and conversion from your website and app search by taking advantage […]

Veriff is an identity verification platform partner for innovative growth-driven organizations, including pioneers in financial services, FinTech, crypto, gaming, mobility, and online marketplaces. In this post, we show you how Veriff standardized their model deployment workflow using Amazon SageMaker, reducing costs and development time.

What is the optimal framework and configuration for hosting large language models (LLMs) for text-generating generative AI applications? Despite the abundance of options for serving LLMs, this is a hard question to answer due to the size of the models, varying model architectures, performance requirements of applications, and more. The Amazon SageMaker Large Model Inference […]

In this post, we show how to index information stored in websites and use the intelligent search in Amazon Kendra to search for answers from content stored in internal and external websites. In addition, the ML-powered intelligent search can accurately get answers for your questions from unstructured documents with natural language narrative content, for which keyword search is not very effective.

Launched in 2021, Amazon SageMaker Canvas is a visual, point-and-click service that allows business analysts and citizen data scientists to use ready-to-use machine learning (ML) models and build custom ML models to generate accurate predictions without the need to write any code. Ready-to-use models enable you to derive immediate insights from text, image, and document […]

Today, we’re excited to announce that the OpenAI Whisper foundation model is available for customers using Amazon SageMaker JumpStart. Whisper is a pre-trained model for automatic speech recognition (ASR) and speech translation. Trained on 680 thousand hours of labelled data, Whisper models demonstrate a strong ability to generalize to many datasets and domains without the need […]