AWS Public Sector Blog

Tag: Amazon Comprehend Medical

How to create a task-generating voicemail solution with Amazon Connect

It’s time consuming for public sector organizations to sort through packed voicemail inboxes, figure out how to respond, return calls, and take detailed records on each call. So AWS developed a scalable call center solution that allows organizations to streamline the entire call process – from call intake, to generating actionable insights for response with artificial intelligence, to detailed recordkeeping and storage. This blog post guides you through how to create this task-generating cloud call center solution with Amazon Connect.

Read More
elderly couple signing on tablet

Supporting people with hearing loss through cloud-enabled solutions

In 2021, one in six Australians—almost four million people—have hearing loss, ranging from mild to profound. The statistic is part of the larger global picture reported by the World Health Organization (WHO) that approximately 466 million people live with hearing loss; of these, 34 million are children. In addition, 1.1 billion young people are at risk of hearing loss due to exposure to noise in recreational settings and through personal audio devices. AWS offers services that will help organizations build end-to-end solutions with accessibility in mind and improve day-to-day activities such as social interactions, clinical consultations, live media, and public service announcements.

Read More
female doctor on cell phone

Treating cancer with the power of the cloud

Cancer Commons is a nonprofit network of patients, physicians, and scientists dedicated to helping patients identify and access the best personalized treatment options. Erika Vial Monteverdi, executive director of Cancer Commons, describes how the AWS compute infrastructure, combined with services like Amazon Comprehend Medical, enable physicians and patients to leverage the collective knowledge of the world’s top institutions. 

Read More
CORD-19 Search

AWS launches machine learning enabled search capabilities for COVID-19 dataset

As the world grapples with COVID-19, researchers and scientists are united in an effort to understand the disease and find ways to detect and treat infections as quickly as possible. Today, Amazon Web Services (AWS) launched CORD-19 Search, a new search website powered by machine learning that can help researchers quickly and easily search tens of thousands of research papers and documents using natural language questions.

Read More
artificial intelligence and machine learning

Exploring the future of AI and ML in the public sector

From accelerating genomics research to addressing the teacher shortage to improving commutes, artificial intelligence (AI) and machine learning (ML) are fueling digital transformation in the government, education, nonprofit, and healthcare sectors. Austin Tanney, head of AI at Kainos, shared his ML learnings and where he sees the technology going.

Read More
doctor with arms crossed holding a stethescope

Grand River Hospital builds data lake on AWS, achieves “seamless business continuity”

In 2019, Grand River Hospital turned to AWS to build the first AWS healthcare data lake in Canada. The data lake was built to house the hospital’s sensitive patient and administrative data while retiring its legacy hospital information systems, comprised of electronic patient record and other administrative systems. Grand River Hospital in Ontario, Canada is a 580-bed community hospital with a yearly operating budget of around $400 million CAD serving a community of 600,000-650,000 people.

Read More

Patient-centered health: How AWS helps patients take control of their own health data

Imagine: Transforming the patient and caregiver experience by streamlining health providers and administrative staff interactions and calculating risk score and clinical decision support systems to offer clinicians actionable insights at the point of care. Establishing healthcare data interoperability interfaces, like Fast Healthcare Interoperability Resource (FHIR), can help empower patients and improve their care.

Read More
Amazon Comprehend Medical icon

Improving patient care in Canada with Amazon Comprehend Medical

Amazon Comprehend Medical is a natural language processing (NLP) service that simplifies the use of machine learning (ML) to extract relevant medical information from unstructured text often found in clinical charts or doctor’s notes. Since the service launched in the AWS Canada (Central) Region in June 2019, it opened up possibilities for Canadian healthcare organizations to better serve patients. Vancouver General Hospital (VGH) and University of British Columbia (UBC) researchers are among the organizations who leverage Amazon Comprehend Medical and Amazon SageMaker, to create their own machine learning models that can triage x-rays to provide a better healthcare experience.

Read More