Customer Stories / Life Sciences
Merck’s Manufacturing Data and Analytics Platform Triples Performance and Reduces Data Costs by 50% on AWS
Learn how Merck scaled data storage by migrating its legacy manufacturing data platform to AWS.
Global biopharmaceutical company Merck uses the power of leading-edge science to save and improve lives around the world. To enhance the efficiency of its global manufacturing operations, it needed complete visibility across production lines and sites, along with robust data and analytics capabilities, to identify areas in need of improvement. With Merck’s manufacturing data growing in volume and complexity, its legacy data platform was constantly challenged by performance and scalability thresholds. Furthermore, it was increasingly expensive to manage a full-stack platform on premises.
To overcome this challenge, Merck’s IT team used Amazon Web Services (AWS) to build and implement a holistic platform, MANTIS, to bring data and analytics capabilities to the heart of decision-making for manufacturing. The platform unifies data originating from over 120 manufacturing systems and external parties, providing over 3,000 users with a simpler and more cost-effective way to access and analyze data. Using MANTIS, Merck’s manufacturing division can achieve its strategic goals and ensure that life-saving medications make it to the right place at the right time with the highest levels of quality.
Opportunity | Using AWS to Build a Scalable Platform for Manufacturing Data at Merck
For over 130 years, Merck has developed important medicines and vaccines to prevent and treat diseases in people and animals. In 2017, the company’s IT team developed MANTIS, a centralized data and analytics platform, to help store, visualize, and analyze global manufacturing data in an effective, efficient, secure, and reliable manner. The platform was initially built on premises. “MANTIS not only streamlines manufacturing operations and helps achieve our strategic goals but also helps us become a more data-driven organization,” says Ram Silai, director in the Digital Manufacturing organization at Merck.
Due to exponential growth and increasing variety of data, MANTIS constantly hit its performance and scalability limits. With data from over 120 source systems and thousands of users, Merck needed a more scalable and reliable system that provided maximum efficiency and reduced operating costs. “We wanted speed and efficiency to develop applications on a data platform,” says Silai. “Plus, because we had a range of technology solutions with multiple vendors, it was cumbersome to move, share, and analyze data.”
In 2019, Merck migrated MANTIS to the cloud. It chose AWS due to the flexibility of different services, the ability to run programs at a global scale, and the combination of low-cost storage with high-speed data processing capabilities. Moreover, AWS has been an important component of Merck’s enterprise cloud journey. “AWS provides key enterprise services for Merck and supports our cloud-first strategy at every touchpoint across the organization,” says Silai. “We engage with the AWS team on a constant basis so we can align our road map, improve our capabilities, and become more efficient for our users and businesses.”
Using AWS capabilities, we’re truly bringing data to the heart of decision-making at Merck. And it’s just the beginning of what is possible.”
Director in the Digital Manufacturing Organization, Merck
Solution | Creating a Scalable Data Lake and Warehouse and Saving 50 Percent in Operating Costs
Outcome | Pursuing Data Innovation Using AWS Services
By using AWS services, Merck’s Digital Manufacturing organization is effectively overcoming the challenges of implementing and sustaining a huge, complex data platform. The company provides data analytics solutions and capabilities to thousands of users across the globe. Looking ahead, Merck will focus on scaling the platform for low-latency data availability, virtualization, and no-code self-service.
Merck (known as MSD outside of United States and Canada) is a global healthcare company that delivers innovative health solutions through its prescription medicines, vaccines, biologic therapies, and animal health products.
AWS Services Used
Amazon Simple Storage Service (Amazon S3) is an object storage service offering industry-leading scalability, data availability, security, and performance.
AWS Glue is a serverless data integration service that makes it easier to discover, prepare, move, and integrate data from multiple sources for analytics, machine learning (ML), and application development.
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Amazon Redshift uses SQL to analyze structured and semi-structured data across data warehouses, operational databases, and data lakes, using AWS-designed hardware and machine learning to deliver the best price performance at any scale.
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Amazon CloudWatch collects and visualizes real-time logs, metrics, and event data in automated dashboards to streamline your infrastructure and application maintenance.
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Organizations of all sizes across all industries are transforming their businesses and delivering on their missions every day using AWS. Contact our experts and start your own AWS journey today.