Category: Customer Solutions
Voice services play a significant role across many industries by enabling real-time and critical communications; but building the computing infrastructure internally to deliver a high-quality voice service involves considerable capital and operational expenses. This post discusses the current challenges in monitoring voice call quality and how Voipfuture’s Qrystal for AWS can be used to bring enriched visibility into your critical communication infrastructure.
By combining the cloud capabilities of AWS and the application stack capabilities of Unqork, you can take high-volume technical details—from setting up a cloud farm to updating APIs across your entire ecosystem—off your to-do list. In this post, you’ll learn how Unqork’s no-code application platform provides everything you need to build complex software that is fully customized to your business’s unique needs—even in highly regulated industries such as insurance, financial services, government services, and healthcare.
Next in our “10 Years of Success” series, we’re featuring Omegapoint, a leading consulting company specializing in cybersecurity and cyber-secure digitalization. Omegapoint leverages experience in digital transformation to help customers develop secure architecture, systems, and applications. We spoke with Emanuel Hjertzén, AWS Community Lead and Co-Founder of Omegapoint, about Omegapoint’s work and accomplishments, as well as how its business has grown with AWS over the last 10 years.
Through a broad network of physicians, Care Connectors Medical Group keeps patients up to date on their medical examinations and provides medical services without requiring office visits. Learn how TensorIoT leveraged Amazon Pinpoint and other AWS services to give CCMG a HIPAA-compliant system capable of handling scheduling and routing for their clients. The system helped CCMG to replace outdated cold calling methods, freeing up customer service agents to handle more complex customer issues.
The Track-It! help desk and endpoint management system helps an organization track all IT tasks and end-user issues and requests in one place. The new AWS Quick Start for Track-It! help desk software by BMC Software solves this problem by simplifying the setup, configuration, and ongoing management of the system. It provides users an easy to implement, secure, globally accessible help desk and endpoint management system in a fraction of the time and cost of doing it yourself.
AWS provides a secure, reliable, and scalable environment for customers to run their container workloads. Customers running containers on premises are looking to move to AWS to gain agility benefits and reduce technical debt of managing their own infrastructure. Learn how Tech Mahindra transitioned a customer from an on-premises self-managed Kubernetes environment to a managed Amazon EKS platform with centralized self-service deployment options using AWS Service Catalog.
As organizations run mission-critical databases on Oracle Exadata, businesses are increasingly looking for proof points of like-to-like performance of these databases on Amazon Web Services (AWS). This post explores how Tata Consultancy Services (TCS) supported a UK-based utility provider’s digitalization journey by comparing performance of their on-premises Oracle Exadata database with Amazon RDS for Oracle.
TCS Digital Farming Generates Near Real-Time Insights on Crop Conditions for Actionable Decision Making
The Digital Platform for Next Generation Agriculture is built by Tata Consultancy Services (TCS) to address challenges faced by farmers and associated enterprises including agri-input companies. It enables the use of predictive analytics for crop acreage, crop yield, crop health, soil moisture status, weather and pest forecasts, and resource quality assessment to help farmers minimize risk. The platform comprises of big-geospatial, IoT, and climate data analysis framework built on AWS.
Migrating Elasticsearch on Amazon EC2 to Modernized, Multi-Tenant Amazon OpenSearch Service Architecture
For a recent project, NTT DATA Services was asked to architect and design the migration of a customer’s backend search tool used by two of its applications. Both applications were leveraging Elasticsearch for data storage. Learn how NTT DATA used some of the DevOps pillars to implement migrations using an active migration strategy. The goal was to move from individual Elasticsearch instances on Amazon EC2 to a single multi-tenant hosted Elasticsearch solution per region—in this case, Amazon OpenSearch Service.
Today, many organizations trust Amazon Web Services (AWS) to host their business’s applications and infrastructure. As they continue to innovate, their applications and environments become increasingly complex. This post explores how AWS customers can leverage Gremlin to improve the resiliency and reliability of their applications. Learn how to apply chaos engineering principles to your Amazon EKS environment to increase uptime, reduce incidents, and build more resilient applications, systems, and services.