AWS Partner Network (APN) Blog

Tag: Amazon OpenSearch Service

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Using Amazon OpenSearch Service with Serverless Alfresco Content Services

Hyland Software’s Alfresco Content Services 7.3 enables enterprises to deliver open, flexible, and highly scalable solutions by providing capabilities for full-featured enterprise content services. Explore a simplistic deployment to show the ease in which Amazon OpenSearch Service is used with Alfresco Content Services and Alfresco Search Enterprise running in Amazon EKS on AWS Fargate. Production-grade deployments that require high availability and durability can be guided by this post.

How Axrail Built an AI-Powered Automated Reply System for Users’ Customer Service Queries

Customer service agents communicate with many individuals using channels such as inbound and outbound calls, emails, chats, and social media messaging. For channels like email or social media messaging, there is typically a target timeframe within which the agent needs to reply to the customer. Learn about an AI-powered solution called Smart Reply developed by Axrail, an AWS Advanced Tier Services Partner that provides outcome-based digital transformation through analytics and application modernization.

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Accelerate AI/ML Integration into Digital Content Workflows with Kablamo Digital Asset Management

Traditional content process workflows are expensive and complex to enhance with artificial intelligence and machine learning technologies. Kablamo’s Digital Asset Management (DAM) solution on AWS leverages leading AI/ML services to enable customers to secure, index, cold-store, and access digital assets across the enterprise. Learn how Kablamo DAM is right-sized for all customer industries and integrates into existing workflows with ease.

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Enhance Customer Experience Through Real-Time Sentiment Analysis with Confluent on AWS

While batch analyzing text data has its own merits, learn about a simple, cost-effective, and efficient solution to analyze sentiment in real time. Confluent is an AWS Data and Analytics Competency Partner that makes it easy to capture and process data in real time and connect your applications, data systems, and entire organization with real-time data flows. It offers a resilient and scalable data streaming platform based on Apache Kafka, delivered as a fully managed service.

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Unlocking the Power of Machine Data with SmartInsights from TensorIoT

TensorIoT recognized the need for solutions that help companies collect and interpret equipment and process data. Learn how SmartInsights from TensorIoT is an AWS-based customizable end-to-end solution that industrial and commercial customers use to rapidly connect and derive actionable insights from operational systems. SmartInsights reduces the level of technical know-how and skill needed to implement a functional solution, and accelerates time to value for manufacturers and other industrial customers.

Say Hello

Say Hello to 115 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in December

We are excited to highlight 115 AWS Partners that received new or renewed designations in December for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

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Enhancing Fact-Based Decision Making Using Tech Mahindra’s SMART Observability Tool on AWS

As companies adopt a cloud-first strategy, ITOps and DevOps require a single view of application services and infrastructure so they can be equipped with the right observability solution. Observability lets you determine what’s important by watching how the system performs over time, and ask new questions using metrics, logs, or traces. Tech Mahindra’s smart monitoring and resolution tool is called SMART and is built on top of AWS observability and telemetry tools.

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How Airlines Can Drive Operational Excellence with TCS Aviana on AWS

A unified, autonomous, and fully digital airline operations solution can help mitigate challenges related to cost inefficiency, latency, or suboptimal decisions and their consequences, including cost, disruption, and customer dissatisfaction. TCS Aviana is an AI-based solution developed by Tata Consultancy Services (TCS) that enables airlines to have comprehensive operations visibility, digital collaboration, and data-driven decision-making through connected insights and intelligence.

Build Log Analytics, Observability, and Search Solutions with Amazon OpenSearch Service Delivery Partners

We are pleased to announce the launch of the Amazon OpenSearch Service Delivery specialization to help customers find validated AWS Partners with deep technical knowledge, experience, and proven success delivering Amazon OpenSearch Service. Amazon OpenSearch Service is an open source, distributed search and analytics suite that makes it easy for customers to perform interactive log analytics, real-time application monitoring, website search, and more.

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Storing Multi-Tenant SaaS Data with Amazon OpenSearch Service

Amazon OpenSearch Service is frequently used by SaaS providers to address a broad range of use cases. The use of Amazon OpenSearch Service in a multi-tenant environment, however, introduces a collection of new considerations that will influence how you partition, isolate, deploy, and manage your solution. Explore the strategies and patterns that are used to address these common issues, and look at the specific models used to represent and isolate each tenant’s data with Amazon OpenSearch Service constructs.