AWS Partner Network (APN) Blog

Tag: Software as a Service

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Importance of Service Level Agreement for SaaS Providers

One of the fundamental changes in adopting a SaaS model is moving from a product delivery to a service-oriented mindset. SaaS provides a 24×7 digital channel between you and the end customers. This post looks at how service level agreements (SLAs) aren’t just a measure of availability, but a tool that helps measure if the service is meeting the requirements of the customer-independent of the underlying architecture.

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Using Amazon SQS in a Multi-Tenant SaaS Solution

Modern applications often rely on queuing for service integrations, batch processing, or as part of workflow orchestration. Queues are key to adding scale and resiliency to your environment. This is especially true in software-as-a-service (SaaS) environments. Explore some of the common scenarios used when building SaaS solutions with Amazon Simple Queue Service (SQS), and learn how data isolation, scalability, and compliance requirements might influence the queuing model you select.

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Explore SaaS Tenant Isolation Strategies in New SaaS Whitepaper

Tenant isolation is fundamental to the design and development of SaaS systems, enabling providers to reassure customers their resources cannot be accessed by other tenants. While the importance of isolation is well understood, the strategies for realizing a robust isolation model vary significantly. Learn how our new SaaS Tenant Isolation Strategies whitepaper assembles a collection of best practices and considerations that often shape your approach to implementing isolation in a SaaS environment.

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Migrating E-Commerce Sites to SaaS Using A/B Testing and AWS Edge Services

Modern e-commerce websites face challenges in website versioning, system uptime, continuous deployments, and A/B testing. Migrating a full e-commerce solution is not a trivial project, and doing so while maintaining two versions of the website in production makes it more challenging on many levels. Leveraging AWS edge services, you can increase business agility by not only improving the migration experience, but also by employing A/B testing to validate business decisions faster.

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Isolating SaaS Tenants with Dynamically Generated IAM Policies

Many SaaS organizations leverage AWS Identity and Access Management (IAM) to define a series of policies and roles that can be used to ensure tenants are not allowed to cross tenant boundaries when accessing resources. To make this work, you have to create separate policies for each tenant which can create an explosion of tenant policies that push the account limits of IAM. Learn how dynamic policy generation creates a more scalable and manageable isolation experience.

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CloudZero Simplifies Kubernetes Cost Tracking with Support of AWS SaaS Factory

With the support of AWS SaaS Factory, CloudZero launched a new capability for companies with investments in containerized workloads orchestrated with Kubernetes in the AWS environment. With this new capability, software providers can understand the exact container costs breakdown and how they roll up to products, features, and teams along with their other AWS services. Hear from Tim Buntel, Chief Product Officer at CloudZero, who shares some insights about their recent launch.

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Say Hello to 55 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in August

We are excited to highlight 55 AWS Partners that received new designations in August for our global AWS Competency, AWS Service Delivery, AWS Service Ready, and AWS Managed Service Provider (MSP) programs. These designations span workload, solution, and industry, and help customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

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Onboarding and Managing Agents in a SaaS Solution

SaaS products frequently use agents to gather data, execute actions, communicate with remote components, and run other product-related tasks in remote environments. These agents can be deployed in multiple forms and for multiple purposes. If you manage multi-tenant SaaS environments and use agents, you face some unique challenges. Implementing such a solution requires adequate design. This post focuses on the deployment and management of agents in a SaaS environment.

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Minimizing the PCI Compliance Burden Using Containerization, Microservices, and AWS

Leveraging cloud-based microservices is not a solution that works for everyone or every application, but it’s one more point in favor of transitioning legacy applications to microservices. If you’re already looking to re-architect, consider it an opportunity to spin out regulated data into separate containers. From there, it’s not much more effort to move those containers to AWS. Learn how AWS technologies can help organizations reduce their Payment Card Industry (PCI) compliance burden.

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Quickly Build End-to-End Integrations to SaaS Partner Event Sources and AWS Services with Amazon EventBridge

AWS introduced Amazon EventBridge partner event source integrations to showcase reference architectures and end-to-end use cases that help you get started quickly with integrating SaaS partners in your own applications. Fully open source, these solutions include code and AWS Serverless Application Model (SAM) templates that can be customized and extended to fit your application’s needs. The reference architectures include AWS Quick Starts and GitHub code to ease integration.

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