Category: Business Intelligence

In this post, we’ll look at Amazon Bedrock pricing through the lens of a practical, real-world example: building a customer service chatbot. We’ll break down the essential cost components, walk through capacity planning for a mid-sized call center implementation, and provide detailed pricing calculations across different foundation models.

In this post, we demonstrate how to track and analyze multi-tenant model inference costs on Amazon Bedrock using the Converse API’s requestMetadata parameter. The solution includes an ETL pipeline using AWS Glue and Amazon QuickSight dashboards to visualize usage patterns, token consumption, and cost allocation across different tenants and departments.

The business team in Parcel Perform often needs access to data to answer questions related to merchants’ parcel deliveries, such as “Did we see a spike in delivery delays last week? If so, in which transit facilities were this observed, and what was the primary cause of the issue?” Previously, the data team had to manually form the query and run it to fetch the data. With the new generative AI-powered text-to-SQL capability in Parcel Perform, the business team can self-serve their data needs by using an AI assistant interface. In this post, we discuss how Parcel Perform incorporated generative AI, data storage, and data access through AWS services to make timely decisions.

Traditional Retrieval Augmented Generation (RAG) systems consume valuable resources by ingesting and maintaining embeddings for documents that might never be queried, resulting in unnecessary storage costs and reduced system efficiency. This post presents a just-in-time knowledge base solution that reduces unused consumption through intelligent document processing. The solution processes documents only when needed and automatically removes unused resources, so organizations can scale their document repositories without proportionally increasing infrastructure costs.

In this post, we explore five different patterns for implementing LLM-powered structured data query capabilities in AWS, including direct conversational interfaces, BI tool enhancements, and custom text-to-SQL solutions.

With the increasing adoption of Amazon Bedrock, optimizing costs is a must to help keep the expenses associated with deploying and running generative AI applications manageable and aligned with your organization’s budget. In this post, you’ll learn about strategic cost optimization techniques while using Amazon Bedrock.

In this post, we explore how Onity Group, a financial services company specializing in mortgage servicing and origination, transformed their document processing capabilities using Amazon Bedrock and other AWS services. The solution helped Onity achieve a 50% reduction in document extraction costs while improving overall accuracy by 20% compared to their previous OCR and AI/ML solution.

In this post, we demonstrate how your organization can reduce the end-to-end burden of resolving regular challenges experienced by your IT support teams—from understanding errors and reviewing diagnoses, remediation steps, and relevant documentation, to opening external support tickets using common third-party services such as Jira.

In this post, we walk you through the process to build an automated mechanism using Amazon SageMaker to process your log data, run training iterations over it to obtain the best-performing anomaly detection model, and register it with the Amazon SageMaker Model Registry for your customers to use it.

In this post, we demonstrate how we innovated to build a Retrieval Augmented Generation (RAG) application with agentic workflow and a knowledge base on Amazon Bedrock. We implemented the RAG pipeline in a Slack chat-based assistant to empower the Amazon Twitch ads sales team to move quickly on new sales opportunities.