Category: Public Sector

Freight transportation companies and logistics service providers are being challenged by spikes in e-commerce volume. The need for real-time, dynamic re-adjustment of global supply chains has shortened planning cycles from weeks to hours, and requires faster IT workloads, quicker access to data, increased ability to innovate, and more. Amazon Web Services (AWS) and cloud technologies can help by bringing cost-effectiveness, scalability, elasticity, and agility to freight and people transportation systems.

Registration is now open for the no-cost, in-person AWS Summit Washington, DC, taking place September 28-29, 2021 at Walter E. Washington Convention Center in Washington, DC. Deepen your cloud knowledge and gain new skills to design and deploy solutions in the cloud to accelerate your mission. Across breakout sessions, chalk talks, builders’ sessions, workshops, and more, learn how the public sector is innovating in a post-pandemic world.

At the AWS Digital Experience Latam 2021, AWS announced that AWS EdStart, the AWS educational technology (EdTech) startup accelerator designed to help startup EdTech companies build teaching and learning solutions on the AWS Cloud, is now available to customers in Mexico and Colombia.

It’s time consuming for public sector organizations to sort through packed voicemail inboxes, figure out how to respond, return calls, and take detailed records on each call. So AWS developed a scalable call center solution that allows organizations to streamline the entire call process – from call intake, to generating actionable insights for response with artificial intelligence, to detailed recordkeeping and storage. This blog post guides you through how to create this task-generating cloud call center solution with Amazon Connect.

Higher education institutions that hadn’t previously considered the cloud prior to the pandemic are now investigating how to begin their cloud journey. In this blog post, we highlight some strategies and first projects to help higher education institutions get started with the Amazon Web Services (AWS) Cloud simply and efficiently. 

To solve some of the most pressing water and energy challenges, scientists and engineers need access to robust, reliable data that is often sensitive and protected. Data providers, researchers, and host institutions need to adhere to strict requirements for protecting and securing this data. The Center for Water-Energy Efficiency (CWEE) at the University of California, Davis (UC Davis) used AWS to create a centralized, secure data repository that streamlines data sharing.

Goodnet is an organization with a mission to share the good things happening globally. AWS allows Goodnet to disseminate video and written content to audiences all over the world to help spread positivity. Specifically, Amazon CloudFront supports the delivery of their online articles, newsletters, and videos to distribute content to their large community of viewers and readers quickly and safely, no matter where they are in the world. Learn more about Goodnet in this guest post from their team.

According to the National Low Income Housing Coalition (NLIHC), the US has a shortage of 6.8 million rental homes for low-income renters. Many communities have implemented rent registration and assistance programs to preserve affordability and prevent displacement. Amazon Web Services (AWS) customers and partners are leveraging the cloud to monitor the availability of rental units in real time to support their work.

The Institute of Human Virology Nigeria (IHVN) uses email as their main communication method, with over 800 email accounts using up to 50GB of storage space each. IHVN used AWS to migrate their email to Amazon WorkMail to reduce the cost of each mailbox by 64 percent, allowing their IT team to easily manage the corporate email infrastructure and get enterprise grade security.

At the AWS Summit Online – Americas fireside chat hosted by Max Peterson, vice president of AWS worldwide public sector, three public sector leaders discussed recovery and digital transformation across education and healthcare in the Americas following the COVID-19 pandemic. The fireside chat panelists experienced firsthand the need to scale rapidly due to the pandemic and their stories illustrate the transformational power of the cloud to drive impact in the public sector.