AWS Public Sector Blog

Category: Public Sector

aerial view of laptop, gloves, mask, and hand sanitizer

Canadian government department serves public sector employees and organizations using AI-powered chatbot

As populations continue to grow, government departments around the world are exploring new ways to scale their delivery of client services. The Public Services Health & Safety Association (PSHSA), a transfer payment agency of the Ontario government’s Ministry of Labour Training and Skills Development, turned to an artificial intelligence (AI)-powered chatbot to better serve customers by addressing their occupational health and safety training and consulting questions.

Encryption in transit for public sector

Encryption-in-transit for public sector workloads with AWS Nitro Enclaves and AWS Certificate Manager

Government, education, nonprofit, healthcare, and other public sector organizations process and store sensitive data including health records, tax data, PII, student data, criminal justice information, and financial data. These workloads carry stringent security and compliance requirements to protect the confidentiality, integrity, and availability of this data both in transit and at rest. Best practices for protection of data in transit include enforcing appropriately defined encryption requirements, authenticating network communications, and implementing secure key and certificate management systems. In this post, I demonstrate a solution for deploying a highly available and fault tolerant web service with managed certificates and TLS termination performed on customer-managed EC2 Nitro instances using ACM for Nitro Enclaves.

two women working on laptop

People’s Association in Singapore improves upskilling experiences for communities

People around the world rely on continuing education and upskilling courses to build on their existing knowledge and learn new, industry-specific skills sets. In Singapore, Community Centres (CCs) and Resident Committees (RCs) offer a variety of upskilling courses for residents. CCs and RCs are part of the network of the People’s Association (PA), a Singaporean statutory board with a mission to build and bridge communities. To improve CCs’ and RCs’ time-intensive, manual process of course administration, PA and Amazon Web Services (AWS) Partner, Tata Consultancy Services (TCS), launched a cloud-based web portal in November 2019.

APAC Digital Skills Research

New report: Asia Pacific workforce applying digital skills will need to increase five-fold by 2025

This week, AWS released the report, “Unlocking APAC’s Digital Potential: Changing Digital Skill Needs and Policy Approaches.” Prepared by strategy and economics consulting firm AlphaBeta and commissioned by AWS, the report analyzes the digital skills applied by workers in their jobs today and the digital skills required by workforces over the next five years. The report focuses on six Asia Pacific countries: Singapore, Australia, India, Indonesia, Japan, and South Korea.

female student sitting at laptop at home with headphones listening to lecture

Improving virtual education, economic research, and environmental data: The latest from AWS CICs

Cloud Innovation Centers (CICs) powered by Amazon Web Services (AWS) aim to empower public sector organizations to quickly create and test new ideas using Amazon’s innovation methodology. In the second half of 2020, all those who participate in the CIC program, from students and researchers to the technology teams from AWS, worked on wide-ranging societal problems. Their focus was on improving education with virtual computer labs, working on climate change initiatives, improving economic and healthcare research, and supporting at-risk high school students. What were they up to at the end of 2020?

CDC Panel COVID-19

Sharing best practices on vaccine administration at the CDC National Forum on COVID-19 Vaccine

The US CDC convened the National Forum on COVID-19 Vaccine to share and discuss best practices to help advance the goals of the National Strategy for the COVID-19 Response and Pandemic Preparedness. The forum brought representatives together from across the US government involved in the response to COVID-19. AWS participated in the forum as a panelist for “Day 2 Town Hall: Using Technology to Manage COVID-19 Vaccination.” AWS has worked closely with many states and jurisdictions looking to quickly design, launch, and mobilize their vaccination administration plans using cloud technology. Learn some of the best practices shared at the forum on how the cloud can help with vaccine administration.

Think Big for Small Business

3 things to like about the now globally available Think Big for Small Business Program

Diversity matters. Governments, countries, cities, agencies, and more recognize the value that diversity brings. According to McKinsey, companies with ethnic or cultural diversity are 33% more likely to outperform on profitability. With this in mind, I am thrilled to announce the global launch of the Think Big for Small Business Program. With the global launch of this program, I wanted to share the three things I like most about it.

A generalized approach to benchmarking genomics workloads in the cloud: Running the BWA read aligner on Graviton2

The AWS Cloud gives genomics researchers access to a wide variety of instance types and chip architectures and this elasticity allows us to rethink genomics workflows when running workloads in the cloud. Given the increased performance of the Graviton2 instances, we wanted to explore if they can be used for cost-effective and performant genomics workloads. Read on to learn about our generalized approach for determining the most effective instance type for running genomics workloads in the cloud.

Enabling digital transformation for the UK government with Liam Maxwell and Ben Aung

How updating Cold War era data classification unblocked government digital transformation

Looking at information security as an enabler for change, not a blocker, was the mind shift that contributed to digital transformation in UK government. The UK modernization of data classification concepts and processes enabled more responsive public services, as well as massive savings (£1.7bn in 2014 alone). From 2012 through 2015, the authors of this blog worked together in the Cabinet Office in the UK to reform a decades-old information security policy. This effort helped unlock widespread cloud adoption in the UK public sector and the advantages that come with it.

one of the first images taken by NASA's Perseverance Rover on Mars

Perseverance lands on Mars, cloud-ready to explore

AWS is helping NASA JPL reach an inaugural and innovative milestone in deep space exploration. On Thursday, February 18, NASA’s Mars Perseverance rover landed on Mars, after its 7-month, 300-million-mile journey from Earth. This is the first planetary NASA mission, with mission-critical communication and transfer of telemetry data in the cloud. During Perseverance’s mission on Mars, the science and engineering data will be processed and hosted in AWS, enabling the Mars 2020 mission to benefit from the scalability, agility, and reliability of the cloud.