AWS Public Sector Blog

Tag: digital transformation

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Generative AI for public agencies: 5 best practices for secure implementation

Generative artificial intelligence (AI) is revolutionizing public agencies by streamlining services and providing valuable insights from large datasets. However, adding generative AI to your agency is not a simple process. SMX, an Amazon Web Services (AWS) Premier Tier Services Partner, helped one nonprofit agency build a robust architecture in the AWS Cloud that provided them the foundation for building and implementing generative AI tools. In this guest post, experts from SMX explain five best practices they used to help this agency prepare for generative AI.

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Operationalizing cloud adoption with the AWS Cloud Maturity Assessment

The Amazon Web Services (AWS) Cloud Maturity Assessment (CMA) uses the AWS Cloud Adoption Framework (AWS CAF) to assess the maturity of your cloud adoption, and provide prescriptive guidance on prioritized next steps. By replacing guesswork with data-driven analysis, you will get a blueprint to prioritize, build, and mature your cloud capabilities. Read this post to learn more.

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Univ. of Pittsburgh Athletics use AWS to unlock data insights for every step of the fan journey

The University of Pittsburgh Athletics Department wanted to know more about its fans, so it looked for an innovative solution and turned to Amazon Web Services (AWS). By focusing on fan behavior and seeking out trends in ticket sales, the department hoped to answer questions surrounding team loyalty and how they could stay competitive. This post provides an overview of the powerful solution Pitt Athletics built to engage with and sell to its fanbase.

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Open government procurement drives innovation using the cloud

It should be simple to build digital platforms that offer people reliable, clear ways to access government services such as healthcare, business registration, and welfare payments. Cloud technology makes it possible for every service to be simple, reliable, scalable, adaptable, and secure. Public sector agencies need to be able to access the cloud, and they do so through public procurement processes. Procurement’s role in supporting modern, digital services for governments is the subject of a report from the Open Data Institute (ODI) and Open Contracting Partnership (OCP).

Breaking barriers and leveraging generative AI to advance the US Federal Government: Insights from AWS executive Yvette Cesario

The US Federal Government has endless opportunity to lead the way as well as adopt best practices for how the latest technologies, including generative artificial intelligence (AI), can be leveraged to fulfill its various missions. Yvette Cesario, director of national security sales at Amazon Web Services (AWS) Worldwide Public Sector (WWPS), was the guest on the seventh episode of the AWS Behind the Cloud vodcast and shared her insights about how generative AI has endless opportunities for the US Federal Government to leverage to transform its operations and missions.

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Manchester Airports Group looks to AWS to transform the passenger experience

From check-in through departure to the airfield and then back through the baggage halls, technology can transform the experience of airport passengers, partners, and staff. The UK’s Manchester Airports Group (MAG), which runs Manchester, London Stansted, and East Midlands airports, invests in this transformation. Read this post to learn how MAG has created a technology and data strategy in collaboration with Amazon Web Services (AWS) to integrate the elements of its complex ecosystems and deliver efficiencies.

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Three ways the public sector can hire, train and retain skilled digital transformation teams

The UK Department for Work and Pensions (DWP) is one of the largest government departments in the UK, with more than 90,000 employees in more than 800 locations. It’s responsible for making $266 billion in payments each year. The DWP is carrying out a large-scale digital transformation to improve its services and the way it interacts with citizens. Read this blog post to discover three lessons that DWP learned about hiring, training, and retaining while reshaping its digital approach.

Embracing diversity and generative AI to transform Latin America: Insights from AWS executive Andrés Tahta

Andrés Tahta, managing director for Latin America public sector industry sales at Amazon Web Services (AWS), is an inspirational trailblazer who has devoted his career to uniquely solving tough problems with the power of technology. In the sixth episode of the AWS Behind the Cloud vodcast series, host Sarah Storelli interviewed Tahta about how generative AI is driving new levels of productivity and insights, and transforming offerings to foster continued innovation in Latin America.

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How using cloud technology can help your organization meet sustainability goals

The right cloud technology leads to more sustainable IT and business operations. As a foundation for innovation, the cloud supports the delivery of sustainable products, services, and business models, and gives organizations the opportunity to transform themselves with sustainability at the core of their operation. The scope of the cloud’s role in sustainability is highlighted in a recent series of AWS Institute masterclasses and summarized in this blog post.

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New AWS legacy transformation solution guide to identify, manage, and reduce legacy technology risk

To support public sector organizations looking to remediate legacy concerns, Amazon Web Services (AWS) has created a solution guide for legacy transformation. This comprehensive solution guide will enable public sector organizations to reduce the risks and costs of managing legacy systems while lowering their IT carbon footprint by moving to the cloud.