Category: Learning Levels

To reduce the technical complexity and manual processes needed to build pipelines that meet various security policies, Fivetran offers flexible connection options to securely and reliably move enterprise data from source to destination. Fivetran runs on AWS and can support customers syncing data from databases and to destinations hosted on AWS, including the Amazon Redshift data warehouse. Integration with AWS PrivateLink also allows customers to send data without using the public internet.

It has become increasingly important for companies to meet security and compliance standards set forth across industries today, but this is particularly a hurdle for smaller ISVs and startups that do not have the resources and budget to navigate the ever-growing list. Learn about an approach and best practices for SOC 2 compliance, and how DuploCloud accelerates time to compliance by natively integrating security controls into mainstream DevOps workflows.

Enterprises require the ability to be proactive on modern governance challenges. The difficulty is knowing what data you have, where it’s located, its business value or risk to the organization, and how it can be protected. The Smarsh Enterprise Platform enables companies to capture, retain, analyze, and act on the “signals” in communications that are most critical to the business. These include compliance and brand risks and may expand to include security threats, cultural indicators, untapped revenue opportunities, and more.

Even the most technically astute organizations can find it challenging to conform to such requirements and do so efficiently. The Authority to Operate (ATO) on AWS partner program supports Amazon Web Services (AWS) customers overcome these hurdles by building a community of vetted, expert partners. While the ATO on AWS program was originally launched in the United States, it has begun supporting customers globally and we are excited to formally launch the program in Canada.

Many organizations record calls which are potential gold mines of rich insights about customer satisfaction, customer churn, competitive intelligence, service issues, agent performance, and campaign effectiveness. However, the sheer volume of phone calls exceeds a contact center’s ability to review and analyze them in order to glean those valuable insights. Learn how SourceFuse used custom microservices development to design a call center solution for a healthcare customer.

With the rise of voice assistants like Amazon Alexa, customer expectations for handling inquiries and transactions have shifted from the outdated phone keypad, also known as dual tone multi-frequency (DTMF), to modern conversational AI that enables machines to communicate with human beings. In this post, we demonstrate how Presidio implemented conversational AI to check the wait time and reserve a table at a restaurant using Amazon Chime SDK, Amazon Lex, and Amazon Polly.

We are pleased to announce the new Amazon EKS Delivery specialization to help customers find validated AWS Partners that can help them implement their workloads using Kubernetes on top of Amazon EKS. The Amazon EKS Delivery specialization recognizes AWS Partners who have demonstrated technical proficiency to architect, run, and operate containerized workloads on top of Amazon EKS, helping customers drive success in their container-based modernization efforts.

We are pleased to announce the launch of the Amazon OpenSearch Service Delivery specialization to help customers find validated AWS Partners with deep technical knowledge, experience, and proven success delivering Amazon OpenSearch Service. Amazon OpenSearch Service is an open source, distributed search and analytics suite that makes it easy for customers to perform interactive log analytics, real-time application monitoring, website search, and more.

DevSecOps teams are responsible for providing enhanced infrastructure observability while ensuring they have the ability to respond to security events in a matter of minutes across the entire organization. To address this challenge, Sumo Logic and AWS collaborated to build a solution that provides end-to-end security and incident management (SIEM) across an enterprise using AWS Organizations. This SIEM solution is based on the AWS Security Reference Architecture.

Featurization is one of the most difficult problems in machine learning. Learn how graph features engineered in Neo4j can be used in a supervised learning model trained with Amazon SageMaker. These novel graph features can improve model performance beyond what’s possible with more traditional approaches. Together, these components offer a graph platform that can be used to understand graph data and operationalize graph use cases.