AWS Partner Network (APN) Blog

Some contact center platforms don’t offer native integrations with AWS AI/ML services. Consequently, customers must learn to live with a “just enough” contact center until their license agreements expire, look for other options beyond AWS, or wait for the platform provider to build the integrations in future releases. Learn how Universal Speech Solutions (also known as Unispeech) created AWS AI/ML plugins that enable the non-native integrations.

Smart manufacturing and aftermarket services both require a new approach to connected device maintenance, recall, and warranty value chains. To really succeed, manufacturers need to automate the end-to-end processes connecting devices and users to the extended value chain. Learn how the seamless combination of Pegasystem’s low-code intelligent automation and AWS IoT can provide manufacturers with the most compelling digital transformation platform.

Industrial organizations rely on high-value (core) machinery such as processing plant crushers and conveyors for their factory operations. In these same factories, there are secondary (non-core) assets such as motors, pumps, and generators located on the periphery of customer sites, but many are physically isolated, disconnected, and legacy in nature. Urban.io’s Asset Monitoring Data Subscription solution removes the technical challenges typically required to connect these hard-to-reach assets within factories.

Relevance Lab is a platform-led services company specializing in cloud, DevOps and automation, analytics, and digital transformation. RLCatalyst AppInsights from Relevance Lab is a product complementing the AWS Service Catalog AppRegistry to provide application-centric views of cloud resources combining infrastructure, applications, and services. It supports a dynamic CMDB for operational excellence and cost governance in ServiceNow. The application is available at ServiceNow Store at no additional cost.

ForgeRock is a modern digital IAM platform that empowers customers and the workforce management for enterprises, providing engaging and secure user experiences. The ForgeRock Identity Platform is a full-suite identity solution that works across a wide range of industries. The AI-driven platform helps organizations improve and scale all things identity, governance, and access management. Learn about the rapid deployment process of a production-ready ForgeRock Identity Platform based on Amazon EKS.

A data-powered culture means overcoming difficult challenges such as using analytics solutions to reduce the complexity of stand-alone data. The 890 by Capgemini solution is a plug-and-play AI and analytics product hosted on AWS. As an activator of data analytics, it informs you so that you can speed up decision-making, flex and grow at scale, increase efficiency, automate processes, and make products and services that will truly connect with your customers.

Customers across industries are looking to optimize business KPIs and outcomes throughout the product lifecycle. Enterprises can achieve this goal by using real-time insights from industrial assets provided by their digital twins, a unique data-driven approach has evolved to become a critical tool for accelerating enterprise digital transformation. Learn about the Atos Digital Twin Platform, its delivery methodology, the industry challenges it addresses, and the underlying reference architecture powered by AWS.

Maximizing performance is a key area of focus for all architects. Achieving optimal performance, however, can be challenging in SaaS environments where multi-tenant workloads can make it difficult to efficiently profile and scale your environment. This post dives deep into the challenges, opportunities, and best practices of efficiently managing performance in multi-tenant SaaS environments on AWS. We’ll review these topics through the lens of an example multi-tenant search application.

Unlocking data intelligence and implementing modern data architectures can turn organizations into data-driven enterprises and help drive business outcomes. Learn how AWS and Accenture are helping customers transform to data-driven organizations through Accenture’s Data Lake Accelerator built on AWS. It’s a one-stop solution for automated data platform creation, managed data transformation, and data and analytics performed in a cloud-native way.

As customer needs grow and new capabilities emerge over time, we’re constantly evaluating and evolving what it means to be an AWS-designated Managed Service Provider (MSP). We want to ensure we continue to raise the bar on what it takes to become and maintain the AWS MSP designation. As such, we periodically publish updates to the Validation Checklist which define the criteria and requirements for the AWS MSP Partner Program. We are pleased to share the latest updates in version 4.2.1 of the MSP checklist.