Category: Advanced (300)

A massive amount of business documents are processed daily across industries. Many of these documents are paper-based, scanned into your system as images, or in an unstructured format like PDF. Each company may apply unique rules associated with its business background while processing these documents. How to extract information accurately and process them flexibly is […]

Enterprises often deal with large volumes of IT service requests. Traditionally, the burden is put on the requester to choose the correct category for every issue. A manual error or misclassification of a ticket usually means a delay in resolving the IT service request. This can result in reduced productivity, a decrease in customer satisfaction, […]

In this post, we present a solution that combines rich mobile device intelligence with customized machine learning (ML) modeling to help you catch fraudsters who exploit mobile apps. GrabDefence (GD), Grab’s proprietary fraud detection and prevention technology, and AWS have launched GDxAFD, a fraud detection solution tailored for mobile apps that integrates GD’s device intelligence […]

Content moderation is the process of screening and monitoring user-generated content online. To provide a safe environment for both users and brands, platforms must moderate content to ensure that it falls within preestablished guidelines of acceptable behavior that are specific to the platform and its audience. When a platform moderates content, acceptable user-generated content (UGC) […]

Creating robust and reusable machine learning (ML) pipelines can be a complex and time-consuming process. Developers usually test their processing and training scripts locally, but the pipelines themselves are typically tested in the cloud. Creating and running a full pipeline during experimentation adds unwanted overhead and cost to the development lifecycle. In this post, we […]

Amazon Elastic Compute Cloud (Amazon EC2) G5 instances are the first and only instances in the cloud to feature NVIDIA A10G Tensor Core GPUs, which you can use for a wide range of graphics-intensive and machine learning (ML) use cases. With G5 instances, ML customers get high performance and a cost-efficient infrastructure to train and […]

In this post, we demonstrate how Kubeflow on AWS (an AWS-specific distribution of Kubeflow) used with AWS Deep Learning Containers and Amazon Elastic File System (Amazon EFS) simplifies collaboration and provides flexibility in training deep learning models at scale on both Amazon Elastic Kubernetes Service (Amazon EKS) and Amazon SageMaker utilizing a hybrid architecture approach. […]

The rise of artificial intelligence technologies enables organizations to adopt and improve self-service capabilities in contact center operations to create a more proactive, timely, and effective customer experience. Voice bots, or conversational interactive voice response systems (IVR), use natural language processing (NLP) to understand customers’ questions and provide relevant answers. Businesses can automate responses to […]

June 2024: This blog post has been updated to reflect the updates in the architecture described. Additionally, support for CloudFormation templates has been added. The proliferation of machine learning (ML) across a wide range of use cases is becoming prevalent in every industry. However, this outpaces the increase in the number of ML practitioners who […]

Amazon’s product search engine indexes billions of products, serves hundreds of millions of customers worldwide, and is one of the most heavily used services in the world. The Amazon Search team develops machine learning (ML) technology that powers the Amazon.com search engine and helps customers search effortlessly. To deliver a great customer experience and operate […]