Note: This compliance page refers to UAE regulations, excluding the Dubai International Financial Centre (the "DIFC") and the Abu Dhabi Financial Free Zone (the "ADGM"). For more information on the DIFC and the ADGM, please refer to their respective compliance pages.

AWS is committed to offering financial institutions in the United Arab Emirates (“UAE”) a strong compliance framework and advanced tools and security measures which they can use to evaluate, meet, and demonstrate compliance with applicable legal and regulatory requirements.

This document provides AWS financial institution customers with information about the legal and regulatory requirements in the UAE which may apply to their use of AWS services.

Regulations

  • Yes. Financial institutions in the UAE are permitted to use cloud services, provided that they comply with applicable legal and regulatory requirements, such as those described below. 

  • The Central Bank of UAE (“CBUAE”) is responsible for regulating banks, insurers, cooperative financial institutions, financial conglomerates, and certain market infrastructures operating onshore (UAE mainland). The CBUAE also regulates Stored Value Facilities (“SVFs”), which are facilities (other than cash) in relation to which a customer pays a sum to the SVF issuer, in exchange for the storage of the value of that money on the facility.

    The Securities and Commodities Authority (“SCA”) regulates listed joint-stock companies listed on stock exchanges in the UAE and other companies operating in the securities field, as well as the provision, use, and exchange of virtual assets in and from the UAE, other than the Emirate of Dubai.

    The Virtual Assets Regulatory Authority (“VARA”) is responsible for regulating and overseeing the provision, use, and exchange of virtual assets in and from the Emirate of Dubai.

  • Financial Institutions in the UAE may be subject to a number of different legal and regulatory requirements when they use cloud services.

    Legislation and relevant guidelines issued by the CBUAE, together with the SCA, as well as the guidelines issued by VARA (specifically in relation to the Emirate of Dubai) provide a framework for financial institutions in the UAE when they are planning to use cloud services or offshore data. Key legislation and guidelines include the following:

    The above framework covers a variety of contractual and operational areas, including due diligence, risk management, business continuity, and monitoring and oversight. The AWS User Guide to Financial Services Regulations and Guidelines in the United Arab Emirates, available on AWS Artifact, summarizes the CBUAE requirements and recommendations related to outsourcing, IT risk, and the cloud. This guide is particularly useful for CBUAE regulated institutions looking to run material workloads using AWS services.

    Customers that have questions about the applicable regulations, and how these may apply to their use of AWS services, can reach out to their account representative.

    Regulations are changing rapidly in this space, and AWS is working to help customers proactively respond to new rules and guidelines. AWS encourages its financial institutions customers to obtain appropriate advice on their compliance with all regulatory and legal requirements that are relevant to their business, including other local regulations, guidelines and laws.

  • AWS is committed to offering customers a strong compliance framework and advanced tools and security measures that customers can use to evaluate meet, and demonstrate compliance with applicable legal and regulatory requirements.

    Financial institutions who are using or planning to use AWS services can take the following steps to better understand their compliance needs:

    1. Consider the purpose of the workload(s) under consideration and the relevant categories of data in order to anticipate which legal and regulatory requirements may apply.

    2. Assess the materiality or criticality of the relevant workload(s) in light of local requirements. For example:

    a. Prior to outsourcing any material activity, customers regulated under Outsourcing Regulation for Banks, must obtain a prior notice of non-objection from the Central Bank and should also consult with the CBUAE prior to offshoring a material business activity or confidential data.

    b. Any customers regulated by VARA, in line with VARA’s Technology and Information Handbook, are required to put in place adequate policies in relation to cybersecurity and risk assessment and ensure any outsourcing complies with such policies.

    c. Any customers regulated by the SCA that operate virtual asset wallets must in the course of any outsourcing, ensure adherence to certain security standards, review relevant service agreements, and consider requirements relating to record keeping and data protection under SCA’s Doing Business Guide.

    3. Review the AWS Shared Responsibility Model and map AWS responsibilities and customer responsibilities according to each AWS service that will be used. Customers can also use AWS Artifact to access AWS’s audit reports and conduct their assessment of the control responsibilities.

    4. Customers who have further questions about how AWS services can enable their security and compliance needs, or who would like more information, can contact their account representative.

  • Financial institutions in the UAE using AWS should also consider applicable privacy requirements, including Federal Decree Law No. 45 of 2021. Customers can refer to the UAE Data Privacy page for further questions on Data Privacy regulations in the UAE.

    If customers process or are planning to process the personal data of data subjects in the European Union (EU), they should visit AWS’s General Data Protection Regulation (GDPR) Center. More information on these requirements is included in Navigating GDPR Compliance on AWS.

    Many organizations in both the public and private sectors have data residency requirements, driven by legal and regulatory demands. With AWS Outposts they can bring the advantages of the cloud to their facilities, while storing and processing data in their chosen location.

Resources

  • Country-specific
  • The following resources are available for download through AWS Artifact. Please note that an AWS account will be required to access AWS Artifact.

    This guide provides various considerations related to the Central Bank of the UAE’s outsourcing regulation and standards for banks operating in the UAE. It provides information to assist banks operating in the UAE seeking to use AWS Services.

    This guide describes the respective roles that the customer and AWS each play in managing and securing the cloud environment, provides an overview of the regulatory requirements and guidance that customers can consider when using AWS, and provides additional resources that customers can use to design and architect their AWS environment to be secure and assist in meeting regulatory expectations.

  • General
  • The following resources are available for download through AWS Artifact. Please note that an AWS account will be required to access AWS Artifact.

     
    AWS User Guide for Digital Operational Resilience Act (DORA)

    This guide provides information regarding the adoption of Amazon Web Services (AWS) cloud for entities regulated by the European Banking Authority (EBA), the European Insurance and Occupational Pensions Authority (EIOPA), and the European Securities and Markets Authority (ESMA), who are subject to the Digital Operational Resilience Act (DORA).


    The following resources are publicly available:

     

    AWS User Guide to the Digital Operational Resilience Act (DORA)

    This guide provides information regarding the adoption of Amazon Web Services (AWS) cloud for entities who are subject to the forthcoming Digital Operational Resilience Act (DORA). This guide describes the roles that AWS and its customers play in managing operational resilience in and on AWS, describes the AWS Shared Responsibility Model, compliance frameworks, advanced tools, and security measures that customers can use to evaluate their compliance with applicable regulatory requirements; with an overview of the DORA regulatory requirements and guidance that regulated customers can consider when adopting AWS.

    Navigating GDPR Compliance on AWS

    This document provides information about services and resources that Amazon Web Services (AWS) offers customers to help them align with the requirements of the General Data Protection Regulation (GDPR) that might apply to their activities. These include adherence to IT security standards, the AWS Cloud Computing Compliance Controls Catalog (C5) attestation, adherence to the Cloud Infrastructure Services Providers in Europe (CISPE) Code of Conduct, data access controls, monitoring and logging tools, encryption, and key management.

    Payment Card Industry Data Security Standard (PCI DSS) on AWS

    This guide provides customers with information to be able to plan for and document the Payment Card Industry Data Security Standard (PCI DSS) compliance of their AWS workloads. This includes the selection of controls that meet specific PCI DSS requirements, planning of evidence gathering to meet assessment testing procedures, and explaining their control implementation to their PCI Qualified Security Assessor (QSA).

    Using AWS in the Context of Common Privacy and Data Protection Considerations

    This document provides information to assist customers who want to use AWS to store or process content containing personal data, in the context of common privacy and data protection considerations. It will help customers understand the way AWS services operate, including how customers can address security and encrypt their content. The geographic locations where customers can choose to store content and other relevant considerations. The respective roles the customer and AWS each play in managing and securing content stored on AWS services.

    AWS Compliance Quick Reference Guide

    AWS has many compliance-enabling features that you can use for your regulated workloads in the AWS cloud. These features allow you to achieve a higher level of security at scale. Cloud-based compliance offers a lower cost of entry, easier operations, and improved agility by providing more oversight, security control, and central automation.

    AWS Operational Resilience

    The purpose of this paper is to describe how AWS and our customers in the financial services industry achieve operational resilience using AWS services.

    Data Classification and Secure Cloud Adoption

    This paper provides insight into classification schemes for public and private organizations to leverage when moving data to the cloud. It identifies practices and models currently implemented by global first movers and early adopters, examines how implementation of these schemes can simplify cloud adoption, and recommends practices to harmonize national requirements to internationally recognized standards and frameworks.

    AWS Risk and Compliance

    This paper outlines the mechanisms that AWS has implemented to manage risk on the AWS side of the Shared Responsibility Model, and the tools that customers can leverage to gain assurance that these mechanisms are being implemented effectively.

    AWS Security Audit Guidelines

    Guidelines for systematically reviewing and monitoring your AWS resources for security best practices.

  • Compliance Programs
  • Dubai Electronic Security Centre (DESC) Cloud Service Provider (CSP) Security Standard

    Dubai Electronic Security Centre (DESC) Cloud Service Provider (CSP) Security Standard

    ISO 9001

    PCI DSS Level 1

    United Arab Emirates (UAE) Information Assurance Regulation (IAR)

    United Arab Emirates (UAE) Information Assurance Regulation (IAR)

    ISO 27001

    SOC

    CSA

    ISO 27017

    GDPR

    ISO 27018

Review requirements

We are continually adapting to evolving regulations. Check often for updates.

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