Amazon Kendra
Find answers faster with intelligent enterprise search powered by machine learning
Up to 750 hours of free usage for 30 days
with the AWS Free Tier
Quickly implement a unified search experience across multiple structured and unstructured content repositories.
Use natural language processing (NLP) to get highly accurate answers without the need for machine learning (ML) expertise.
Fine-tune your search results based on content attributes, freshness, user behavior, and more.
Deliver ML-powered instant answers, FAQs, and document ranking as a fully managed service.
Amazon Kendra를 사용해야 하는 이유
25%
82%
75%
80%
How it works
Amazon Kendra is an intelligent enterprise search service that helps you search across different content repositories with built-in connectors.
Use cases
Enhance internal search experiences for employees
Improve employee productivity and unlock the insights employees need to make data-driven business decisions through a single search interface.
Improve customer interactions
Reduce contact center costs with intuitive self-service bots, agent-assist solutions, and frictionless document access.
Integrate search into SaaS applications
Helps you find information faster with ML-powered in-app searches.
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통합
자체 관리형 OpenSearch용 Amazon Kendra Intelligent Ranking
OpenSearch용 Amazon Kendra Intelligent Ranking 플러그인을 통해 개발자는 Amazon Kendra의 ML 기반 시맨틱 랭킹 기술을 사용하여 ML 전문 지식 없이도 OpenSearch 검색 결과의 품질을 빠르게 개선할 수 있습니다. 이 플러그인은 도움말 페이지, 설명서, 정보 웹 사이트, 내부 Wiki와 같은 문서 검색 애플리케이션에서 가장 효과적으로 작동하도록 설계되었습니다.
Intelligent Ranking을 시작하는 방법에 대한 자세한 내용은 설명서를 참조하세요.
Engage360: Salesforce CRM용 Amazon Kendra 기반 Intelligent Search
Persistent Systems Ltd.에서 제작하고 Amazon Kendra에 기반한 Engage360은 Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Financial Services Cloud 내부에서 바로 ML 기반 검색 및 추천을 제공할 수 있는 Salesforce AppExchange의 앱입니다. 이 앱은 영업 관련 사용자와 콜 센터 상담원의 워크플로 내부에 포함된 상황별 질문과 일치하는 FAQ를 제공하며 생산성과 참여도를 높이는 데 도움을 줍니다.
How to get started
Get started with Amazon Kendra
Learn how the Amazon Kendra intelligent search service can help your organization.
Get started with a free account
Try Amazon Kendra for 750 hours for the first 30 days.
Contact sales support
Chat live with a sales representative to learn more.