AWS Machine Learning Blog

How Amp on Amazon used data to increase customer engagement, Part 1: Building a data analytics platform

Amp, the new live radio app from Amazon, is a reinvention of radio featuring human-curated live audio shows. It’s designed to provide a seamless customer experience to listeners and creators by debuting interactive live audio shows from your favorite artists, radio DJs, podcasters, and friends. However, as a new product in a new space for […]

Build repeatable, secure, and extensible end-to-end machine learning workflows using Kubeflow on AWS

This is a guest blog post cowritten with athenahealth. athenahealth a leading provider of network-enabled software and services for medical groups and health systems nationwide. Its electronic health records, revenue cycle management, and patient engagement tools allow anytime, anywhere access, driving better financial outcomes for its customers and enabling its provider customers to deliver better quality […]

Transfer learning for TensorFlow image classification models in Amazon SageMaker

July 2023: You can also use the newly launched JumpStart APIs, an extension of the SageMaker Python SDK. These APIs allow you to programmatically deploy and fine-tune a vast selection of JumpStart-supported pre-trained models on your own datasets. Please refer to Amazon SageMaker JumpStart models and algorithms now available via API for more details on how […]

Improve transcription accuracy of customer-agent calls with custom vocabulary in Amazon Transcribe

Many AWS customers have been successfully using Amazon Transcribe to accurately, efficiently, and automatically convert their customer audio conversations to text, and extract actionable insights from them. These insights can help you continuously enhance the processes and products that directly improve the quality and experience for your customers. In many countries, such as India, English […]

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Detect audio events with Amazon Rekognition

When most people think of using machine learning (ML) with audio data, the use case that usually comes to mind is transcription, also known as speech-to-text. However, there are other useful applications, including using ML to detect sounds. Using software to detect a sound is called audio event detection, and it has a number of […]

How The Chefz serves the perfect meal with Amazon Personalize

This is a guest post by Ramzi Alqrainy, Chief Technology Officer, The Chefz. The Chefz is a Saudi-based online food delivery startup, founded in 2016. At the core of The Chefz’s business model is enabling its customers to order food and sweets from top elite restaurants, bakeries, and chocolate shops. In this post, we explain […]

Distributed training with Amazon EKS and Torch Distributed Elastic

Distributed deep learning model training is becoming increasingly important as data sizes are growing in many industries. Many applications in computer vision and natural language processing now require training of deep learning models, which are growing exponentially in complexity and are often trained with hundreds of terabytes of data. It then becomes important to use […]

Learn how Amazon SageMaker Clarify helps detect bias

Bias detection in data and model outcomes is a fundamental requirement for building responsible artificial intelligence (AI) and machine learning (ML) models. Unfortunately, detecting bias isn’t an easy task for the vast majority of practitioners due to the large number of ways in which it can be measured and different factors that can contribute to […]

Create a batch recommendation pipeline using Amazon Personalize with no code

With personalized content more likely to drive customer engagement, businesses continuously seek to provide tailored content based on their customer’s profile and behavior. Recommendation systems in particular seek to predict the preference an end-user would give to an item. Some common use cases include product recommendations on online retail stores, personalizing newsletters, generating music playlist […]

Use Amazon SageMaker pipeline sharing to view or manage pipelines across AWS accounts

On August 9, 2022, we announced the general availability of cross-account sharing of Amazon SageMaker Pipelines entities. You can now use cross-account support for Amazon SageMaker Pipelines to share pipeline entities across AWS accounts and access shared pipelines directly through Amazon SageMaker API calls. Customers are increasingly adopting multi-account architectures for deploying and managing machine […]