Category: Government

Internal Revenue Service Publication 1075 (IRS 1075) provides guidance for US government agencies, agents, and contractors that access Federal Tax Information (FTI), to make sure they use policies, practices, controls, and safeguards to protect FTI confidentiality and integrity of FTI throughout its lifecycle. Safeguarding FTI is critical to agencies that receive, process, store or transmit FTI. AWS and AWS Partner programs enable agencies to protect FTI and the confidential relationship between the taxpayer and the IRS.

Removing the barriers to rehousing, especially for those chronically homeless, is a critical part of a community’s efforts to combat homelessness. This month, the City of Baltimore is launching My Digital Data Locker, an innovative cloud-based platform that gives people who are experiencing homelessness a secure place to manage digital copies of vital documents. This service reduces one of the key barriers to housing for people experiencing homelessness: vital document storage and access. The solution uses the cloud.

When I travel around the world, I try to spend time with women leaders in different organizations, industries, and walks of life. In the time we have together, I try to learn about their hopes and dreams. In those conversations, I hear both a desire to think big about the future and a struggle to balance the commitments and responsibilities that fall almost exclusively to women. The numbers are clear: the percentage of the women participating in the global labor force is declining. I recently wrote about steps we can take to recover from the last year. Today, I want to share three stories that make me hopeful that we can collectively achieve gender parity. 

As populations continue to grow, government departments around the world are exploring new ways to scale their delivery of client services. The Public Services Health & Safety Association (PSHSA), a transfer payment agency of the Ontario government’s Ministry of Labour Training and Skills Development, turned to an artificial intelligence (AI)-powered chatbot to better serve customers by addressing their occupational health and safety training and consulting questions.

Government, education, nonprofit, healthcare, and other public sector organizations process and store sensitive data including health records, tax data, PII, student data, criminal justice information, and financial data. These workloads carry stringent security and compliance requirements to protect the confidentiality, integrity, and availability of this data both in transit and at rest. Best practices for protection of data in transit include enforcing appropriately defined encryption requirements, authenticating network communications, and implementing secure key and certificate management systems. In this post, I demonstrate a solution for deploying a highly available and fault tolerant web service with managed certificates and TLS termination performed on customer-managed EC2 Nitro instances using ACM for Nitro Enclaves.

People around the world rely on continuing education and upskilling courses to build on their existing knowledge and learn new, industry-specific skills sets. In Singapore, Community Centres (CCs) and Resident Committees (RCs) offer a variety of upskilling courses for residents. CCs and RCs are part of the network of the People’s Association (PA), a Singaporean statutory board with a mission to build and bridge communities. To improve CCs’ and RCs’ time-intensive, manual process of course administration, PA and Amazon Web Services (AWS) Partner, Tata Consultancy Services (TCS), launched a cloud-based web portal in November 2019.

This week, AWS released the report, “Unlocking APAC’s Digital Potential: Changing Digital Skill Needs and Policy Approaches.” Prepared by strategy and economics consulting firm AlphaBeta and commissioned by AWS, the report analyzes the digital skills applied by workers in their jobs today and the digital skills required by workforces over the next five years. The report focuses on six Asia Pacific countries: Singapore, Australia, India, Indonesia, Japan, and South Korea.

Cloud Innovation Centers (CICs) powered by Amazon Web Services (AWS) aim to empower public sector organizations to quickly create and test new ideas using Amazon’s innovation methodology. In the second half of 2020, all those who participate in the CIC program, from students and researchers to the technology teams from AWS, worked on wide-ranging societal problems. Their focus was on improving education with virtual computer labs, working on climate change initiatives, improving economic and healthcare research, and supporting at-risk high school students. What were they up to at the end of 2020?

The US CDC convened the National Forum on COVID-19 Vaccine to share and discuss best practices to help advance the goals of the National Strategy for the COVID-19 Response and Pandemic Preparedness. The forum brought representatives together from across the US government involved in the response to COVID-19. AWS participated in the forum as a panelist for “Day 2 Town Hall: Using Technology to Manage COVID-19 Vaccination.” AWS has worked closely with many states and jurisdictions looking to quickly design, launch, and mobilize their vaccination administration plans using cloud technology. Learn some of the best practices shared at the forum on how the cloud can help with vaccine administration.

Diversity matters. Governments, countries, cities, agencies, and more recognize the value that diversity brings. According to McKinsey, companies with ethnic or cultural diversity are 33% more likely to outperform on profitability. With this in mind, I am thrilled to announce the global launch of the Think Big for Small Business Program. With the global launch of this program, I wanted to share the three things I like most about it.