AWS Public Sector Blog

Tag: Amazon CloudWatch

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Using AWS for on-premises WordPress site continuity

Applications running on LAMP (Linux, Apache, MySQL, and PHP) stack are ubiquitous—WordPress alone represents 38% of all content management systems. Because of the popularity of these applications, public sector organisations such as educational institutions should protect their business continuity by implementing disaster recovery (DR) solutions: policies, tools, and procedures to help the recovery or continuation of technology infrastructure and systems following a disaster. AWS Professional Services created a business continuity solution for on-premises LAMP applications that could eliminate the need for physical backup infrastructure and improve recovery time. The solution was recently piloted by Cardiff University.

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Cloud procurement best practices for US federal government agencies

At AWS, we want to help organizations modernize IT infrastructure and create scalable mechanisms to manage growing datasets, take advantage of emerging technologies like machine learning, improve citizen services, and innovate for the long-term. Buying cloud computing services requires different skills than buying traditional IT, particularly given cloud’s ability to adjust technology resources dynamically and how this may impact contract solicitations and, more broadly, acquisition strategies. Are you ready to move to the cloud but need some guidance on where to start? Here are some best practices for government customers and procurement teams looking to build a culture of innovation and begin their cloud acquisition journey.

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Ellucian and Troy University: Automating processes for greater efficiency and innovation

Now, students have an even higher expectation for seamless digital experiences to register for classes, apply for financial aid, and access social services right from their phones—anywhere, anytime. As institutions scrambled to fulfill student demand and convert workflows to digital, COVID-19 made administrators aware of the need to create flexibility, help staff work as efficiently as possible, and overhaul processes. Read on to learn how Troy University used AWS Partner Ellucian Workflow to digitize important protocols and improve service to students and prospective students while reducing manual errors.

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Safer Internet Day

Empowering adults and children to make the internet a safer place

Every year, Safer Internet Day brings together schools, teachers, parents, caregivers, and organisations around the world to promote a safer internet and the responsible use of online technology and mobile phones. This year on Tuesday, February 9, Safer Internet Day marks their 18th year, this year focusing on the topic, “An internet we trust: Exploring reliability in the online world.”

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The value of partner integration: Esri, HERE Technologies, and Amazon Location Service

The value of partner integration: Esri, HERE Technologies, and Amazon Location Service

At re:Invent 2020, AWS announced the release of Amazon Location Service in preview. The fully managed service helps developers add location data to their applications while maintaining data security and user privacy. Amazon Location Service integrates data sources and services from AWS Partners Esri and HERE. AWS built Amazon Location Service to help users access high-quality global data from these longtime, trusted, geospatial location data providers.

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Bridging data silos to house and serve the homeless

Efforts to prevent and combat homelessness are limited by the lack of comprehensive data about people experiencing homelessness. This makes it difficult for states to identify trends and emerging needs to respond and make data-driven decisions about the effective deployment of resources. The cloud can help bridge information silos. Read on for examples of how states use the cloud to bridge data silos and better serve the homeless.

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Building a government update notification system

Now more than ever, citizens expect effective communications from government agencies in response to COVID-19. These state and local leaders are committed to serving their citizens with the latest news as fast as possible, but not all strategies reach citizens in real time. However, it takes time for the government to implement widely available communication services to provide timely, accurate information. One solution is to concentrate the delivery of information in a single communication channel: SMS text messages.

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Self-Service Security Assessment with ransomware analysis modules

Assess your security posture to identify and remediate security gaps susceptible to ransomware

As government agencies and public sector organizations modernize their IT and migrate to the AWS Cloud, the ability to gain a full, clear view of the security of their environments is a primary challenge they experience. This lack of visibility leads to blind spots and gaps in their security posture, leaving opportunity for security issues to arise. As a result, AWS developed a new open source Self-Service Security Assessment (with ransomware analysis modules) tool that provides customers with a point-in-time assessment to quickly gain valuable insights into the security posture of their AWS account.

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Chatbots and call centers: Connecting with citizens during critical times

Chatbots and modern call centers provide governments with an efficient way to connect with citizens during critical times. Governments, health systems, and educational institutions are responsible for communicating and maintaining information portals regarding public safety, health and human services, emergency services, social services, and more. Now more than ever, communities are turning to their public sector organizations for up-to-date information. Read on to learn from organizations across industries and how they have scaled their services to meet increased demand.

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Using artificial intelligence to help increase breast screening attendance

University Hospitals of North Midlands Trust’s Breast Care Unit approached Redmoor Health to discuss innovative ways to improve patient engagement. Turning to social media, the Health Innovation Campus at Lancaster University, Redmoor Health, and the National Health Service (NHS), began using Facebook to reach the at-risk demographic (women 49+ years old). Through this collaboration, they saw the number of patients attending vital breast screening appointments increase by 13% – among the best in the country.

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