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Mox Creates a Customer-Centric Banking Experience by Leveraging Data on AWS

2021

Mox Bank Limited (Mox), one of the fastest-growing banks in Hong Kong, went from initial licensing to market deployment in just 18 months. Developed as a joint venture, the cloud-native and mobile-only digital bank brings together Standard Chartered, a 160-year-old international bank, with telecom and lifestyle leader Hong Kong Telecommunications (HKT), HKT parent company PCCW, and Asia’s largest online travel agency, Trip.com, to pool their knowledge and customer base.

Mox provides a suite of entirely digital services through its mobile app, with customers in Hong Kong at the center of its operations. In its first month of operation, Mox signed up over 35,000 customers—and its customer base has only continued to grow, as has the volume of customer data generated as a result. Mox uses solutions from Amazon Web Services (AWS) to securely capture, store, process, and analyze that data, leveraging data insights to build a customer-centric banking experience. 

Learn more about how Mox uses data by watching video below and discover AWS for Financial Services solutions by visiting aws.amazon.com/financial-services.  

AWS Summit Hong Kong 2021: Mox Bank leverages data to build a Customer-Centric Banking Experience

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