Posted On: Nov 30, 2016

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). 

Lex provides an integrated development environment through its console, with no deep learning expertise necessary, making it easy for you to build, test, and publish your text or voice chatbot. You just specify the basic conversation flow in the Lex console, and Lex manages the dialogue, dynamically adjusting the responses based on the conversation to continually improve accuracy. You can create chatbots for mobile devices, web applications, and chat platforms like Facebook Messenger (with Slack and Twilio integration coming soon), published directly from the Lex console. As a fully managed service, Lex scales automatically, so you don’t need to worry about managing infrastructure. Amazon Lex provides built-in integration with AWS MobileHub, Amazon CloudWatch, and AWS Lambda, to trigger backend business functions from your chatbots. You can also use the pre-built SaaS connectors with Amazon Lex, to link your chatbot to data in popular productivity applications such as Salesforce, HubSpot or Marketo. With Amazon Lex, you pay only for what you use. There are no upfront commitments or minimum fees.

To learn more about Amazon Lex, visit the product pages, and sign up for the Amazon Lex Preview today.