Posted On: Nov 5, 2020
Starting today, you can configure Amazon CloudWatch alarms to automatically create operational issues in AWS Systems Manager OpsCenter. This enables operations engineers and IT professions to view, investigate, and resolve operational issues related to AWS resources from a central place, helping reduce time to issue resolution. Amazon CloudWatch enables you to collect monitoring data for AWS resources and applications, and allows you to generate alarms based on configured thresholds.
With this release, you can now specify a Systems Manager OpsCenter action while creating or updating a CloudWatch alarm to automatically create an operational issue (OpsItem) when the alarm triggers. For example, you can configure an alarm to automatically create an OpsItem if there is a spike in HTTP errors generated by your application load balancer. The OpsItem can include relevant information, such as AWS resource being monitored, alarm details, alarm history, and alarm timeline graph, to help you with the diagnosis. For the AWS resource being monitored, you can see resource information from other enabled AWS services such as AWS Config, AWS CloudTrail, and Amazon CloudWatch, all within OpsCenter, to help speed up your investigation. You can also use AWS Systems Manager Automation documents within OpsCenter to run pre-defined workflows to help remediate common issues with AWS resources more easily.
To get started, go to the CloudWatch alarms section of the AWS Management Console and attach Systems Manager OpsCenter actions. This update is now available in all AWS Regions where AWS Systems Manager is offered. To learn more, read the blog post, or see the AWS Systems Manager OpsCenter documentation.