Posted On: Mar 25, 2021

Today Amazon Lookout for Metrics is generally available to all AWS customers. Lookout for Metrics is a machine learning (ML) service that detects anomalies or unexpected changes in your metrics, helping you proactively monitor the health of your business, diagnose issues and find opportunities quickly – with no ML experience required.

Organizations of virtually every size use data to monitor trends and changes in their metrics to find unexpected anomalies, such as unexpected dips in revenue, high rates of abandoned shopping carts, spikes in payment transaction failures, increases in new user sign-ups, and many more. Finding these anomalies is challenging. Traditional rule based methods look for data that falls outside of arbitrary ranges, which results in too many false alarms if the range is too narrow or missed anomalies if the range is too broad. These ranges are also static, and don’t change based on time of the day, day of the week, or seasons, and need to be manually updated frequently. When anomalies get detected, developers, analysts, and business owners can spend weeks trying to identify the root cause of the change, befor they can take any meaningful action.

Lookout for Metrics detects anomalies in metrics and helps customers quickly identify the root-cause using the same technology used by Amazon internally to detect anomalies in its metrics. Lookout for Metrics automatically connects to 19 data sources including popular AWS services such as S3, CloudWatch, Redshift and RDS, and SaaS applications such as Salesforce, Marketo and Amplitude, to continuously monitor metrics that customers care about. It detects anomalies with high accuracy using ML, leading to lower false alarms and fewer cases of missed anomalies. Lookout for Metrics groups related anomalies to help you identify the root cause, and ranks them in the order of severity, so that you can focus on what matters the most. It sends you alerts through channels such as SNS, Datadog, PagerDuty, Webhooks and Slack, or triggers custom actions using Lambda, reducing your time to resolution. It also uses your feedback on detected anomalies to tune the results and improve accuracy continuously.

Customers like Devfactory, Flywire, Liberty Latin America, More Retail, Digitata are using Amazon Lookout for Metrics and are reporting significant improvements in accuracy, fewer false alarms and faster time to resolution compared to their existing solutions.

Lookout for Metrics is available directly via the AWS console, the AWS SDKs, and the AWS CLI. The service is also compatible with AWS CloudFormation and can be used in compliance with the European Union’s General Data Protection Regulation (GDPR). Lookout for Metrics is available today in US East (N. Virginia), US East (Ohio), US West (Oregon), EU (Ireland), EU (Frankfurt), EU (Stockholm), Asia Pacific (Singapore), Asia Pacific (Sydney), and Asia Pacific (Tokyo). See the AWS Region Table for more details. To get started with your first detector, adding metrics via various popular data source, and creating custom alerts and actions, visit the Lookout for Metrics product page and the documentation pages.