Posted On: Apr 8, 2021

You can now use AWS PrivateLink to access Amazon Connect Customer Profiles directly as a private endpoint within your secure, virtual network using a new interface VPC endpoint in your Virtual Private Cloud. This extends the functionality of existing gateway endpoints by enabling you to access Amazon Connect Customer Profiles using private IP addresses. API requests and HTTPS requests to Amazon Connect Customer Profiles from your on-premises applications are automatically directed through interface endpoints, which connect to Customer Profiles securely and privately through PrivateLink.

AWS PrivateLink support for Amazon Connect Customer Profiles resources is available in all of the AWS Regions where Amazon Connect Customer Profiles is available. Amazon Connect Customer Profiles is currently available in the following Regions: Europe (London), Europe (Frankfurt), Asia Pacific (Sydney), Asia Pacific (Singapore), Asia Pacific (Tokyo), US West (Oregon), US East (N. Virginia).

For more information about specifying Amazon Connect Customer Profiles resources, refer to the Customer Profiles User Guide.