Category: Government

Customer experience (CX) has emerged as a key priority in the US following the 2021 Biden Administration Executive Order (EO) to transform federal customer experience and service delivery. Application modernization enables agencies to simplify business processes and provide customers with flexible, interactive, and simple to use applications, resulting in improved CX. In this blog post, we present an AWS architecture framework that agencies can use to develop and deploy a modern application that helps improve CX.

To mitigate synthetic fraud, government agencies should consider complementing their rules-based improper payment detection systems with machine learning (ML) techniques. By using ML on a large number of disparate but related data sources, including social media, agencies can formulate a more comprehensive risk score for each individual or transaction to help investigators identify improper payments efficiently. In this blog post, we provide a foundational reference architecture for an ML-powered improper payment detection solution using AWS ML services.

Recently, the National Science Foundation (NSF) announced a new funding opportunity for any principal investigator (PI) with an active award from the NSF Directorate for Computer and Information Science and Engineering (CISE), for use of cloud services and technologies via CloudBank. PIs can submit requests for use of the AWS Cloud, on a rolling basis, with funding made available for the duration of one year. This is a first-of-its-kind opportunity for federally-funded researchers to explore the capabilities of the AWS Cloud, at no additional cost.

In a data-dependent world, success belongs to the side with decision advantage: the ability to acquire data and make sense of a complex and adaptive environment, and act smarter and faster than the competition. Understanding global environments requires more than just more data – it requires live two- and three-dimensional maps, new support tools, improved processes, seamless connectivity, and better collaboration that can scale to the needs of the environment. This blog post explores how to address challenges of big data and accelerate time to data insights with machine learning with AWS Snowball Edge device deployment at the edge.

This blog post explores the options US public sector customers and their business partners should evaluate when selecting an AWS partition. We discuss the differences between AWS GovCloud (US) and the AWS standard partition and how to decide which partition may be the best match for your organization’s security, compliance, and availability needs.

Increasingly, AWS customers are operating workloads both in AWS GovCloud (US) and standard AWS Regions. Dependencies between workloads, changing data controls, or enrichment of data across multiple data levels are examples of business needs that may require moving data in and out of AWS GovCloud (US). In this blog post, I explain how to move data between Amazon Simple Storage Service (Amazon S3) buckets in the AWS GovCloud (US) and standard partitions.

As public sector customers find increasing need to move data between the AWS GovCloud (US) partition and the standard partition, they need tools to help them lower their operational burden. In this blog post, I walk through how to use AWS DataSync to move data on network file system (NFS) shares between the two partitions.

On Tuesday, May 24, Max Peterson, vice president of worldwide public sector at AWS, took the keynote stage at AWS Summit Washington, DC to share announcements, news, and stories of how our public sector customers are leveraging the cloud to deliver mission-critical outcomes. Three customer speakers joined him to share how they’re using AWS to get the agility, resilience, and security needed to keep pushing boundaries and driving impact.

Earlier this week, I was thrilled to host my first AWS Public Sector Partner Forum in advance of the AWS Summit Washington, DC. It was a wonderful opportunity to speak directly to AWS Partners about our journey together, share some exciting announcements, and have a conversation with other AWS leaders. Here are some highlights.

AWS helps customers build satellites, conduct space and launch operations, and leverage cloud-powered infrastructure on the ground. To further promote scalability and flexibility across the space industry, AWS has joined the Digital IF Interoperability (DIFI) Consortium. The DIFI Consortium is an independent group of space companies, organizations, and government agencies from around the world that promote an open and simple standard to facilitate interoperability of ground systems supporting space operations.