AWS Customer Council

Share your thoughts about AWS products and features by signing up to our customer council. We’re curious and want to learn from you!

Inspire AWS Product Design

At AWS, customers power our product design. With each research interview or survey, your feedback informs how we think about new concepts, designs or solutions. This is your chance to help us shape our products and the future of the cloud.

Getting Started

Who can sign-up

Customer obsession is our first priority. If you’re an AWS customer, we want to hear from you.

New to AWS? No problem. Novice to expert, every customer has experience to share.

What you'll do

Our confidential research studies take several forms including remote interviews, on-site observations, and surveys.

When we have a suitable study, we’ll reach out to you to schedule a mutually agreeable time to connect.

How you'll contribute

We rely on the experts to drive our best product design– that’s you!

Your feedback helps us resolve design and usability questions, for both unreleased and existing services. Or, you might let us know we’re doing things right already.

More Information

When you sign up to join our customer council, your personal information won’t be shared either internally or externally. 

Many of our research studies offer a ‘thank you’ incentive for your time, typically Amazon gift cards or AWS credits. Each study is unique. Participation expectations and any incentive offered are described in the study invitation. While we’d love to meet everyone, we cannot guarantee study participation.

Most of our studies are conducted in the United States, however all AWS customers are encouraged to join our customer council.

Is your head in the cloud?