Donors, members, clients, and volunteers expect to get fast, accurate information when they contact a nonprofit by phone. Additionally, callers need to be connected to the right person or resource to address their needs. By adopting Cloud Call Center solutions on AWS, nonprofits can connect callers with the right information faster and better serve their needs. Using advanced technologies, like chatbots, nonprofits can also reduce the time that staff and volunteers spend answering calls.

AWS Services

Purpose-built cloud products

Amazon Connect
Provide superior customer service at a lower cost with an easy-to-use omnichannel cloud contact center
Amazon Lex
Build chatbots with conversational AI
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AWS Solutions

Ready-to-deploy solutions assembling AWS Services, code, and configurations

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Partner Solutions

Software, SaaS, or managed services from AWS Partners

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