Executive Government Advisor, Digital Innovation & Transformation
- Chief Digital and Transformation Officer, MTX Group
- Executive Innovation Officer, Commonwealth of KY
- IT Director Front Office Applications, Schneider Electric
- Program Manager for Master Data Management & Quote to Cash, Lexmark International
Education
Bachelor of Arts, University of Kentucky
- Mentoring others
- Boating and water sports
- Cooking and baking
- Traveling
If you set your goals ridiculously high and it’s a failure, you will fail above everyone else’s success.” – James Cameron
As an Executive Government Advisor, Laura works with state and local government executives to plan large and complex digital transformation programs, course correct existing programs and modernize their existing IT portfolio while minimizing business disruption. She brings over 20 years of experience in leading, planning, and executing large complex digital transformation programs in the public and private sector at city, state, national, and international levels.
Laura guides customers on the people, process, technology, and policy components of managing digital transformation. Her specialty areas of focus include digital identity management, constituent engagement portals, digital equity, workforce upskilling, contact management centers, and technology modernization initiatives.
Prior to joining Amazon Web Services (AWS), she served as the Chief Digital and Transformation Officer at MTX, where she built a digital transformation organization to assist State and Local Governments and Higher Education institutions. This included planning and executing complex transformations for their agencies, including COVID-19 pandemic initiatives. She served the Commonwealth of Kentucky as an Executive Innovation Advisor, driving cloud adoption, modernization, and maximizing the benefit of the cloud investment across multiple state agencies.
She also led transformational programs for large corporations such as Schneider Electric and Lexmark International for Customer Relationship Management (CRM), E-commerce, Master Data Management, and Quote to Cash.
Laura earned a Bachelor of Arts degree from the University of Kentucky.
She lives in Lexington Kentucky with her husband, and two children. Laura enjoys boating, water sports, horse racing, and live theatre.
Resources featuring Laura
Whitepaper
Modernize to thrive: A holistic approach to delivering digital equity
In this white paper, Laura shares key findings from AWS sponsored research on digital equity activities in state and local jurisdictions, K12, and higher education.
Modernize to thrive: A holistic approach to delivering digital equity ›
Digital equity: Building an inclusive government that works for all
Read the paper to discover how local government can achieve digital equity beyond connectivity and devices.
Digital equity: Building an inclusive government that works for all ›
Gaining Ground on Digital Equity: Building holistic strategies to improve the lives of all residents
Executives across the public and private sectors turn digital equity hope to reality through a five-point strategy for state and local agencies. Find out what it is in this AWS sponsored white paper.
Gaining Ground on Digital Equity: Building holistic strategies to improve the lives of all
residents ›
Webinar
Getting started with AI chatbots: tips and tools for the public sector
What are common challenges faced when implementing AI chatbots and how to overcome them? What are the initial steps to get started implementing AI chatbots? Amazon Web Services (AWS) is joined by Johnathan Behnke, CIO for the City of San Diego and Ryan Murray, Deputy Director and Interim CISO for the State of Arizona Department of Homeland Security, who both have fascinating stories to tell.
Getting started with AI chatbots: tips and tools for the public sector ›
Engage with Executive Government Advisors
AWS state and local government and higher education advisors are available to engage with
customers across the nation. If you are looking for expertise and guidance to modernize or improve your organization’s services, please reach out to your account manager and we’d be happy to discuss. If you don’t have an account manager, please contact us and we can help connect you with one.