TCS BaNCS for Wealth Management
Wealth management firms need to offer their clients a consolidated view of their financial position, and deploy effective customer retention and cross-selling tactics to improve profitability. However, homegrown technology landscapes and the absence of centralized data repositories often impede performance.
TCS BaNCS for Wealth Management can help easily onboard new clients, conduct thorough customer profiling and wealth segmentation, analyze client preferences and risk appetites to enable the firm / advisor to provide the most appropriate context-specific investment advice - in the form of strategic asset allocation and suitable model portfolios. On-going portfolio tracking for performance, deviation against target asset allocation and progress on financial goals further enhances end-client relationship and trust with the advisor / firm.
The solution can handle both standard wealth management offerings as well as custom solutions targeted at specific market segments. It enhances advisor productivity, while offering customers more control and visibility of their portfolios through a self-service portal. The user-friendly intuitive interface based on adaptive and responsive design methodologies allows for seamless access across a range of devices and operating systems.
Further, the extensible nature of TCS BaNCS enables clients to incrementally enhance their solution set by augmenting capabilities such as Customer Life-cycle management, standard Banking capabilities, Trade Life-cycle Management, Transaction processing & settlements, Custody & Corporate Actions, Portfolio Management and Treasury services. The comprehensive solution includes related services for Fees & Charges, Cash Management, GL, Tax Management, etc.
TCS has extensive experience in hosting the TCS BaNCS Wealth Management solution in AWS cloud, providing our customers the ability to rapidly launch new offerings or add segments and deliver business growth at scale.
Availability
Australia, Canada, Europe, India, Middle East, United Kingdom, United States.
Benefits
Increased customer acquisition
The customer acquisition increased by 40% across private banking and wealth management
Strong AUM annual growth
The asset under management growth exceeded 25% annually across private and wealth business.
Improved customer experience
The customer experience of self directed customers in private and wealth business jumped 20%
Enhanced advisor digital experience
The advisor experience across geo showed significant improvement with better customer engagement.
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How it works
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Key activities
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Customer contribution
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About this consultant
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Architecture diagram
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How it works
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TCS BaNCS offers a comprehensive Wealth Management Solution hosted on AWS cloud in a SaaS model to our Clients. The SaaS model includes :
- Cloud Infrastructure set up including security
- Software License
- Implementation
- Cloud Operations Managed Services
- Compliance (Optional Component)
Keeping in line with our clients requirements enabled by AWS, we offer open, restful APIs through which data is exchanged between the clients internal and external technology ecosystem and TCS BaNCS Wealth Management solution.
The functional offering of TCS BaNCS Wealth Management is an omni-channel solution addressing the requirements of various personas (Advisor, Chief Investment Officers, Relationship Manager of a firm as well as the end-customer) across various devices (Mobile, Tablet, and Web), providing a comprehensive range of functions:
- Enhanced Advisory Management: The solution facilitates onboarding of Advisors, both internal and external advisory firms, keeping in mind existing firm-wide hierarchies. The solution empowers the advisor with a 360-degree view of their clients’ portfolios (including Held Away assets), Pipeline business, Commission payments and other Portfolio Performance Measurement tools.
- Prospect/Client onboarding: Rapid client on-boarding by advisor/RM or customer self-service
- Risk Profiling: To comprehensively profile customer investment behavior under various simulated scenarios to arrive at an objective risk score for each end investor.
- Wealth Profiling: The solution uses a series of configurable qualitative and quantitative questionnaires to help wealth managers better understand customer requirements and expectations. Advisors can record information about clients and prospects, including information related to held-away assets and liability figures, to provide a comprehensive view of net worth and conduct needs analysis. Investment preferences and constraints can also be recorded.
- Investment/Goal Planning: The solution records and projects financial needs and available resources to meet investment objectives. It can simulate multiple scenarios and by factoring in a customers investment capability and risk profile offer the most appropriate investment strategy including a target Strategic Asset Allocation model and corresponding model portfolios. An in-built rules engine monitors and reports progress made towards these goals. Users can construct custom portfolios factoring in risks and other customer constraints.
- Model Portfolio creation and Maintenance: The capability to create and maintain Model Portfolios for individual risk appetites in each customer segment. The solution supports both Top-down and Bottom up Model Portfolio construction.
- Trade Order Management: The Solution provides robust trade order capture and Trade Order Management capabilities for both single and bulk orders
- Transaction Management: Support for a range of transactions including Subscription and Redemption, Money-in and Money-out, Asset Transfers, Asset Switches, contract closure, others.
- Portfolio Performance Management: TCS BaNCS provides Daily Time-Weighted Return (DTWR) as well as Money Weighted and XIRR models for portfolio performance computation. Organizations can choose the approach most aligned with their requirements, measuring performance across the holding, account, goal or client level, based on asset or sub asset classes. The solution provides comparisons against standard market, spliced, and custom benchmark, too.
- Portfolio Analytics: Multi- dimensional dispersal analysis of client portfolios, helping advisors understand how they've added value to client portfolio and empowering them to provide meaningful allocation advice to clients. It offers portfolio efficiency analytics, risk analysis, the computation of VaR, asset look through, concentration, sector/geo/risk exposure, and asset-class specific analysis such as credit quality exposure and interest rates, which are preferred by the new generation of investors. Advisors can compare client portfolios to target asset allocation and drill down to asset class and individual asset performance levels. Asset allocations and portfolio performance can be visualized and exported to multiple formats
- Rebalancing: Both at the Portfolio level and the Model level. This component provides automated and ad-hoc re-balancing features that include standard, cash-in and cash-out options, with reporting functions. These tools can help managers re- assess their investment strategies in line with market behavior and trigger rebalancing in case of deviations that breach threshold limits (positive or negative). The solution also supports tax optimized rebalancing by selecting the right location for traded assets
- Cloud Infrastructure set up including security
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Key activities
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1) Assessment of Due-diligence
Study the 'As-is' and 'To-be' Solution. Understand current challenges and the objective of the transformation.
2) Define Target Operating ModelBased on the outcome of the study, create a target operating model considering regulatory & geo requirements.
3) Landscape Data CollectionCollect the data related to customer, transaction, business, revenue, cost, people, process and technology.
4) Data AnalysisData analysis w.r.t Customer challenges, business challenges, Revenue, Cost, and business overview.
5) Recommendation Basis Business CaseRecommendation towards Quick wins ensuring Tactical and Strategic postioning with considered business case.
6) Implementation PlanningImplementation road map with various milestones
7) Holistic GovernanceFollow Program governance with MVP 1, MVP2
8) Incorporate Change ManagementEmbody Change related to Regulatory and Business request
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Customer contribution
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Providing the business data
Customer to provide the current business data, challenges, etc..
Customer to review Recommendation
Customer to review the recommendations made by the consultants
Proposed solution business benefit
Validate the proposed solution with business outcome and timeline
Implementation timeline
Implementation time line including user training on the proposed solution and various milestones
Implementation road map
Validation of implementation road map aligned with organisation strategy for transformation
Regulatory changes forecast
Aware of the regulatory changes and impact on the proposed solution implementation.
UAT and Training Awareness
Ensuring the business user participation and make them aware of the UAT and SIT processes
Documentation of the TO Be Flow
Document the TO BE process flow with TAT / SLA of each processes to make the process more effective.
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About this consultant
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Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.
A part of the Tata group, India's largest multinational business group, TCS has over 592,000 of the world's best-trained consultants in 46 countries. The company generated consolidated revenues of US $25.7 billion in the fiscal year ended March 31, 2022 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com.
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Architecture diagram
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Related Resources
AWS Partner Highlights
TCS BaNCS™ Recognized as Large Player in the Now Tech Report for Digital Wealth Management Platform
AWS Competency Details
TCS Positioned as a Leader in Wealth Management Operations Services by Everest Group
TCS Recognized as a Leader in Wealth and Asset Management Services by NelsonHall
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