Sold by: Kriv AI
Kriv AI deploys Amazon Q Business for regulated-industry Customers — pharma / biotech / CROs / health payers / banks / broker-dealers / asset managers / insurers. Scope: 3–10+ connectors (SharePoint / Confluence / Box / Veeva Vault / Medidata Rave / Oracle Argus / Salesforce / ServiceNow / Jack Henry / Fiserv / Oracle FCCM / NICE Actimize / core banking via Custom Connectors), IAM Identity Center integration with ABAC + RBAC, document-level ACLs + metadata tagging (PHI / NPI / MNPI / GxP / confidential / public taxonomy), retrieval governance, prompt policy (regulated-industry AUP), CloudTrail + Q Business usage logs + S3 Object Lock audit trail, 21 CFR Part 11 overlay for pharma, SR 11-7 + NYDFS Part 500 overlay for FS. Three tiers: $75K / $135K / $200K + $20K Extra Connector. AWS Select + Anthropic CPN.
Overview
Morris & Opazo, SmartBots, zeb, Rackspace, and Caylent cover generic Amazon Q Business on AWS Marketplace. Zero listings combine "Q Business" with "HIPAA" or "SR 11-7" or "21 CFR Part 11" in title or description. Kriv AI's regulated-vertical Q Business deployment is uncontested — and the only Anthropic CPN + AWS Select Partner productizing this.
Regulated-industry enterprises (pharma, biotech, CROs, health payers, banks, broker-dealers, asset managers, insurers) face a predictable knowledge-management gap: employees cannot find regulated documents (SOPs, policies, regulatory filings, internal memos) across sprawling SharePoint / Confluence / ServiceNow / Salesforce / Box / Google Drive / internal wikis / email — and shadow AI flourishes with employees uploading PHI / NPI / MNPI to personal ChatGPT / Gemini / Claude.ai. Amazon Q Business is Amazon's enterprise-search + generative-AI assistant answer, but Q Business out-of-box lacks regulated-industry metadata tagging, document-level ACLs aligned to vertical taxonomies (PHI / NPI / MNPI / GxP), retrieval-governance rules per role, and audit-trail design for 21 CFR Part 11, HIPAA, SR 11-7, NYDFS Part 500. Regulated-industry buyers need an implementation partner who can translate AWS capabilities into regulated-industry governance.
Q Business architecture deployed. Amazon Q Business application provisioned per Customer BU / vertical. Data source connectors — Life sciences: SharePoint, Confluence, Box, Veeva Vault QualityDocs / Vault RIM, Medidata Rave, Oracle Argus Safety, ServiceNow (Veeva / Medidata / Argus via Custom Connectors). Financial services: SharePoint, Confluence, ServiceNow, Salesforce, Box, Oracle FCCM, NICE Actimize, Jack Henry SilverLake, Fiserv DNA (Custom Connectors where applicable). AWS IAM Identity Center with Customer IdP (AD / Entra ID / Okta / SAML / OIDC). Permission boundaries via ABAC + RBAC (department, clearance, region, license attributes mapped to document-level ACLs). Document-level ACLs + metadata tagging (PHI / NPI / MNPI / GxP / confidential / public taxonomy). Retrieval governance rules. Prompt policy (regulated-industry AUP). Audit trail (CloudTrail + Q Business usage logs + S3 Object Lock — 6-year HIPAA retention for pharma / payers; 3-year SOC 2 for FS). Q Business plugins for custom actions: life sciences (SIU alert, adverse-event narrative, trial-doc query); FS (trade surveillance query, policy citations, SAR-narrative drafts — human review required). Admin dashboards.
Regulated-industry overlay (Enterprise tier). Life sciences: 21 CFR Part 11 audit trail (CloudTrail + S3 Object Lock + hash-chained log integrity), HIPAA Security Rule controls, PHI redaction at ingest, GxP document-class tagging, Veeva / Medidata / Argus connector templates. Financial services: SR 11-7 model-risk overlay (Q Business scoped as information-retrieval only, NOT decisioning — critical boundary), NYDFS Part 500 controls, BSA/AML document-class tagging, MNPI controls, Chinese-walls enforcement via ABAC, Jack Henry / Fiserv / Oracle FCCM / NICE Actimize connector templates.
Three tiers. Foundation $75K (4 weeks; 1 vertical — life sciences OR financial services; 3 connectors; IAM Identity Center baseline; document-level ACLs + metadata tagging; audit trail; AUP + prompt policy; 1 Q Business app; 30-day warranty). Standard $135K (6 weeks; 5–8 connectors; custom Q Business plugins for domain actions; Q Business Apps for domain workflows; end-user training + champion program; 45-day warranty). Enterprise $200K (8 weeks; 10+ connectors; full regulated-industry overlay — 21 CFR Part 11 pharma integrates N9, SR 11-7 + NYDFS 500 FS integrates N24; Veeva / Epic / Fiserv / Bloomberg connector templates; 60-day hypercare). Optional Extra Connector $20K each.
Important disclosures. Kriv does NOT sell Amazon Q Business licenses (Customer procures via AWS Marketplace or AWS Direct per current AWS pricing). Kriv does NOT operate Q Business post-deployment unless Managed Service retainer. Kriv issues no certifications. No legal / regulatory / compliance advice. Kriv does NOT build custom Q Business connectors from scratch (Custom Connector development is Customer / AWS responsibility; Kriv integrates existing Custom Connectors and scopes requirements). AWS infrastructure costs (Q Business per-user licensing, CloudTrail, S3 Object Lock, IAM Identity Center, connector usage) separate. Regulated-industry overlay at Enterprise does NOT replace dedicated E3 / N9 / N24 engagements. Amazon Q Business HIPAA eligibility verified at engagement start (evolves as AWS updates). Anthropic CPN membership (April 9, 2026) — Kriv is a CPN partner, not an Anthropic-authorized reseller.
Highlights
- Only regulated-vertical Q Business PS listing on AWS Marketplace — HIPAA + SR 11-7 + 21 CFR Part 11 overlay. Morris & Opazo / SmartBots / zeb / Rackspace / Caylent cover generic Q Business — zero listings combine Q Business with HIPAA / SR 11-7 / 21 CFR Part 11 in title or description. 6–12 month first-mover window before Big-4 list regulated-vertical Q Business SKUs. Only Anthropic CPN + AWS Select Partner productizing regulated-vertical Q Business.
- Veeva Vault / Medidata Rave / Oracle Argus / Jack Henry SilverLake / Fiserv DNA / Oracle FCCM / NICE Actimize connector templates + document-level ACLs aligned to regulated-industry taxonomy (PHI / NPI / MNPI / GxP / confidential / public) + IAM Identity Center with ABAC + RBAC (Chinese-walls enforcement via ABAC boundaries in FS) + retrieval governance rules per role + regulated-industry Acceptable Use Policy + Q Business plugins for SIU alerts / AE narratives / SAR drafts.
- $75K / $135K / $200K + $20K Extra Connector — 4–8 weeks; AWS Select + Databricks + Anthropic CPN-certified. 21 CFR Part 11 audit trail via CloudTrail + S3 Object Lock + hash-chained log integrity (pharma Enterprise tier). SR 11-7 model-risk overlay with Q Business scoped as information-retrieval only, NOT decisioning (critical model-risk boundary at FS Enterprise tier). NYDFS 23 NYCRR Part 500 controls for NY-regulated FS. BSA / AML document-class tagging + MNPI controls.
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Primary support contact. info@kriv.ai · +1-732-433-5564 · https://kriv.ai/support
Response SLA. First response within 2 US business days (Mon–Fri 9 am – 6 pm ET, US federal holidays excluded). Active engagements: named Engagement Lead responds within 4 business hours weekdays. Post-shadow-AI-incident engagements compress to same business day.
Engagement onboarding. First customer contact within 2 US business days of marketplace inquiry / private-offer acceptance. Kickoff within 2–3 weeks of countersigned SOW.
Escalation path. Engagement Lead (named in SOW) → Practice Director (info@kriv.ai ) → CEO Abhinav Dangri (info@kriv.ai ).
Communication. Dedicated Microsoft Teams channel, weekly 60-minute video checkpoint, Friday written status note. Customer SMEs requested 4–6 hours/week (CIO, CAIO, Head of Knowledge Management, CISO, CCO, HIPAA Privacy Officer for pharma/payers, BSA Officer for banks, Head of Internal Audit, GC, Head of Data Governance).
Documentation handoff. Editable Word / Excel + PDF in secure file share. Connector configurations as JSON + Terraform / CDK; ACL + metadata tagging taxonomy as Excel + JSON; retrieval governance rules as JSON; plugins + Apps as Git repo; 21 CFR Part 11 audit-trail (pharma Enterprise) as CloudFormation + Excel indexed to §11.10/30/50/70/100; SR 11-7 evidence (FS Enterprise) as Excel.
Boundaries. Does NOT sell Q Business licenses (Customer procures); does NOT operate post-deployment unless Managed Service retainer; does NOT build custom connectors from scratch; issues no certifications; no legal / regulatory advice. Enterprise overlay does NOT replace dedicated E3 / N9 / N24 engagements. AWS infrastructure billed separately by AWS.
Hours / holiday coverage. Mon–Fri 9 am – 6 pm ET. Closed on US federal holidays.
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