XOps – SaaS License Optimization & Utilization Intelligence

XOps uses agentless API connectors to integrate securely with your existing SaaS platforms — no software agents, no complex installations, and no disruption to end users. Once connected, the platform ingests activity signals, login patterns, feature adoption metrics, and provisioning data to build a continuous, real-time picture of utilization across your entire SaaS stack. The XOps AI engine analyzes this data to identify:

• Inactive users who have not logged in within configurable thresholds
• Over-provisioned license tiers where users are paying for features they do not use
• Duplicate tools performing overlapping functions across departments
• Compliance gaps between actual usage and contractual license terms
• Shadow IT licenses provisioned outside approved procurement channels Recommendations are surfaced through an executive-ready dashboard with drill-down by application, department, cost center, or individual user giving CIOs, CFOs, and IT Procurement teams the intelligence they need to act. Supported Platforms:- XOps provides deep, pre-built integrations across the most business-critical enterprise SaaS platforms: Microsoft 365: Track Teams activity, SharePoint engagement, Exchange seat utilization, OneDrive storage, and license tier allocation across E1, E3, and E5 SKUs. Identify candidates for downgrade or reclamation in real time. Salesforce: Monitor login frequency, feature adoption by Sales Cloud, Service Cloud, and platform modules, API call volume, and role/profile-level usage. Identify dormant licenses and optimize tier spend. ServiceNow: Analyze module utilization, workflow activity, user provisioning gaps, and license class eligibility. Right-size ITSM, ITOM, and CSM license allocations. Workday: Map active versus provisioned users, business process adoption, security group memberships, and HCM/Finance module usage. Consolidate seats and reduce per-seat costs. Additional connectors include: Slack, Microsoft Teams, Zoom, Webex, Adobe Creative Cloud, Box, Okta, GitHub, Jira, Confluence, Zendesk, DocuSign, and 40+ more. Business Value XOps customers typically achieve:
• 25–35% reduction in total SaaS license spend within the first 12 months
• 6–9x ROI based on licenses reclaimed and audit exposure avoided
• 98%+ license compliance score, eliminating audit risk
• First savings report delivered within 30 days of deployment
• Deployment completed in under 3 business days with zero end-user disruption AWS Marketplace Benefits:- Purchasing XOps through Apexon’s AWS Marketplace listing allows customers to:
• Apexon is an AWS ISV Accelerate partner, co-sold alongside AWS account teams to ensure seamless integration into existing AWS-centric technology strategies.
• Receive private offers tailored to committed usage tiers
• Accelerate procurement through pre-negotiated terms already in place with AWS