Sold by: Perficient, Inc.
Utilizing AWS services such as Lex, Lambda, Bedrock, Connect, and DynamoDB, Perficient's chatbot creation and optimization offer enhances customer interactions and streamlines customer service business processes. We specialize in designing intuitive, efficient chatbots and fine-tuning their performance through user interaction analysis and advanced analytics.
Sold by: Perficient, Inc.
Overview
This is an 8-week engagement with Perficient. The scope includes gathering requirements and analysis, use case definition and prioritization, conversation flow design and mapping, user persona development, intent and expression identification, knowledgebase planning, GenAI model selection, integration into contact center supported communication channel, user acceptance testing, knowledge and transfer explanation of chatbot analytics.
Highlights
- Ranked chatbot topics and curated content for customer care
- Production-ready GenAI chatbot
- Chatbot intent and expression development
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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