Perficient GenAI Chatbot Creation & Optimization
By:
Perficient, Inc.
Utilizing AWS services such as Lex, Lambda, Bedrock, Connect, and DynamoDB, Perficient's chatbot creation and optimization offer enhances customer interactions and streamlines customer service business processes. We specialize in designing intuitive, efficient chatbots and fine-tuning their performance through user interaction analysis and advanced analytics.
Overview
This is an 8-week engagement with Perficient. The scope includes gathering requirements and analysis, use case definition and prioritization, conversation flow design and mapping, user persona development, intent and expression identification, knowledgebase planning, GenAI model selection, integration into contact center supported communication channel, user acceptance testing, knowledge and transfer explanation of chatbot analytics.
| Sold by | Perficient, Inc. |
| Categories | |
| Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.